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Oliver Sch...
New Participant
September 30, 2019
Answered

No enough storage space...though it is! Bug???

  • September 30, 2019
  • 3 replies
  • 1570 views

Hello!

Creating a new project in FR on ios 13.1 iPad Pro 12.9 (first gen) doesn't work for me. A window pops up with the message that it needs at least 3 GB of storage space. But there is 8 GB of unused space on the iPad.

 

Is it a bug?

 

I already reinstalled the app a couple times with no effect.

 

I'd really appreciate if someone could come up with a solution.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi All,

 

If you get that error again, try to restart your devices. 

Let me know if that works.

 

Regards,

Sheena

3 replies

Sheena Kaul
Community Manager
Sheena KaulCommunity ManagerCorrect answer
Community Manager
October 4, 2019

Hi All,

 

If you get that error again, try to restart your devices. 

Let me know if that works.

 

Regards,

Sheena

A
AbiTeq
New Participant
January 27, 2023

Got Fresco needs more space error running on Windows 11. I show plenty of space on the specified drive, and even my C: drive has double the shown need?

    R
    Ralanphillips
    New Participant
    September 30, 2019

    I get the same message. Just bought 12.9’ iPad Pro w/256GB running iPadOS 13.1.2. Procreate installed perfectly and I will continue to use Fresco on my iPad 6th generation. I do expect to fully migrate to a Fresco in a future release on the iPad Pro as it is precisely the reason why I upgraded. Thank you for the acknowledgement and happy it wasn’t just me. 

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity Manager
    Community Manager
    September 30, 2019
    Thanks Ralan. Every post helps the engineers troubleshoot.
    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity Manager
    Community Manager
    September 30, 2019

    Hi Oliver. 

     

    This is indeed some sort of bug (https://community.adobe.com/t5/Fresco/I-have-30GB-space-free-but-the-app-says-it-needs-3GB-and-that-I/td-p/10632557) that seems to have something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco. 

     

    I'll post as soon as I know something more. 

     

    Thanks for your patience; I know it's frustrating.

     

    Sue.

      O
      Oliver Sch...Author
      New Participant
      October 1, 2019
      Thank you, Sue:)
      Sue Garibaldi
      Community Manager
      Sue GaribaldiCommunity Manager
      Community Manager
      October 1, 2019
      Oliver. Does this behavior repeat (sounds like it does)? If it does, would you send me a screenshot of the error message you're seeing? Thanks for your help with this.
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