Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
4

[Performance] Fresco on iPad - Not enough Storage Space

Community Beginner ,
Oct 03, 2019 Oct 03, 2019

Hi, 

 

I started using Adobe Fresco, but everytime I open it I get a message saying that I need at least 3gb of space on my iPad to be able to use it. I have more than 10 gb of free space so I don't really understand. I tried deleting a few things, restarting my iPad, re-downloading the app and I managed to make it work a few times, but I mostly just can't use it. 

 

I like using the app when I manage to make it work, so any advice would be welcomed 🙂 

 

Thank you, 

 

Isabelle

 

14/02/20 Update

Many months after I still have this problem. The issue went away for a while and it recently came back. The only way to fix it is to re-install the app and the last time I did that I lost a project I had worked on that I now have to re-do. Looking forward for this to be fixed, I'll be using procreate in the meanwhile

 

[Renamed by Mod]

TOPICS
Device , Performance
20.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 06, 2019 Oct 06, 2019

Hi Wisbey and Ohiohaze. Wanted to make sure you saw my response above so I'm reposting it here: The team believes it's discovered the problem and we'll be releasing an update very soon that hopefully will resolve this issue.

Translate
Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

Hello @Jéssica35075303qhxd,

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, device make/model, and the storage available on your device / cloud (https://adobe.ly/49uXOqX) so that we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines