[Performance] Fresco on Windows - GPU Incompatible

[rizasavurgan]

Hi all, please could anybody help me solve this issue - I have installed Fresco on my machine, updated Windows, DirectX is up to date, but It won´t launch giving me this message: Adobe Fresco can not run because it requires a GPU supporting D3D Feature Level 12.1

My graphics card is a built in  radeon rx 590 8gb gddr5

Thank you in advance,

[Anshul_Saini]

Hello @rizasavurgan,

I appreciate you reaching out. Unfortunately, the issue you're facing is related to the hardware capabilities of your GPU. Adobe Fresco requires a GPU that supports D3D Feature Level 12.1, and your built-in Radeon RX 590 with a D3D Feature Level of 12.0 falls short of this requirement.

This is a hardware limitation, and unfortunately, it cannot be addressed through software updates. To use Adobe Fresco, you would need a GPU that supports D3D Feature Level 12.1.

If you have any further questions or if there's anything else I can assist you with, please feel free to let me know.

Best,

Anshul Saini