Ruler jumpy when rotating

New Here ,
Nov 07, 2021 Nov 07, 2021

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I'm drawing in fresco on a surface go 3 and when I rotate the ruler it's super jumpy.  I have a hard time getting the lines exactly at the angle I want.  It moves around just fine, it's just the rotate that's jumpy.  I don't have a mouse or keyboard attached so I'm just rotating with my fingers. Any advice?

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How-to , Performance , Tools

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Adobe Community Professional ,
Nov 09, 2021 Nov 09, 2021

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Have you tried rotating the ruler at different zoom distances? I think it moves in increments so might look more jumpy at some zoom levels.

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Adobe Employee ,
Nov 09, 2021 Nov 09, 2021

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Hi there,

 

Sorry to hear about the trouble you are facing. We are unable to see this behavior on Surface Laptop 3. I would request you to share a few more details, including the ones asked by @Sjaani:

 

This will help us troubleshoot this issue and assist you accordingly.

 

Thanks & Regards,

Anshul Saini

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Adobe Community Professional ,
Nov 09, 2021 Nov 09, 2021

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I also wonder how much RAM the OP has in their device and how many apps are open at the time, because maybe that's also affecting performance

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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I am having this problem too (ipad pro). I don't think it's a ram issue though.

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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I think I worked out what is causing the ruler to rotate badly. I think it has to do with rotation snapping. When rotation snapping is enabled and set to 45˚, the ruler jump as it is rotated over a 45˚ angle as it snaps to it, but it's pivot point glitches and it's position jumps.

However, there is also another snap where a ruler will snap to the last position/rotation (this occurs when moving or resizing any shapes or objects). Therefore, when trying to change a ruler's rotation by a small amount, it is trying to snap to the previous rotation. You can prevent this by rotating it a large amount away, then back to where it was as this changes the snapping to that position. Ideally, I think this auto snapping should have the option to turn off, because it makes it difficult to move, rotate and resize shapes by very small amounts without doing that action (to a point and back so the snapping doesn't prevent it).

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Yes! This is happening to me and super annoying. Would love the option to turn any ruler snapping off.. 

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Thanks for working out what's happening though, as knowing why it's happening and rotating away and back as you suggest is helping

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