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The app crashes constantly (fresco)

New Here ,
Nov 21, 2019 Nov 21, 2019

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The app simply doesn't work. EVERY single time I open a document the app crashes and when I do manage to open a canvas it closes after any type of selection. The brushes don't work either and adjusting their settings also triggers the crashes.

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Canvas settings , Performance

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correct answers 2 Correct answers

Adobe Employee , Nov 22, 2019 Nov 22, 2019

Hi Als. 

 

Please write me at frescohelp at adobe dot com and give me as much device information as possible (device, os version, how much storage you have on it). 

 

Also, when you write me there, if you could attach a screen recording of the crash(es) that would also be really helpful. 

 

Sue. 

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Adobe Employee , Jun 23, 2023 Jun 23, 2023

Hello @2ferocious@AnnMaria&Co@Ronal Wilfred29448562ce7c@Mael2997180377ri@Ungruntlebot@marke73287947,

 

Sorry for the delayed response, and thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Explorer ,
Jan 26, 2024 Jan 26, 2024

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I reccommend you purchase Rebelle 7. It is far superior to Fresco, and is stable. Well worth the modest cost.

Adobe appears to have no interest in fixing Fresco. This has been a problem for years!

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Explorer ,
Jan 26, 2024 Jan 26, 2024

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My Windows 11 laptop has Intel iRIS XE Max graphics which causes problems with the most recent releases of Photoshop. I have to make sure my graphics drivers are up-to-date and stay one release behind Photoshop releases.

 

I am pretty confident that Fresco has issues with some graphics drivers, but Adobe doesn't seem to be interested in keeping Fresco current with drivers like they do with Photoshop.

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New Here ,
Mar 02, 2024 Mar 02, 2024

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honestly starting to think this app is a joke. it doesnt work at all but they still expect you to pay for it.

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