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Unacceptable lag in Fresco on my new 2020 iPad Pro 12.9”

Forum|Forum|5 years ago
May 24, 2020
8 replies
8149 views

The lag in Fresco makes drawing impossible. Any tips to improve performance?

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Correct answer Sue Garibaldi

Hi ManOfNumenor.

I'm on the Fresco team and we're investigating reports of extreme lag in Fresco; I'm going to be messaging (from my Adobe email address) at the email addy you're using in the forums.

Sue.

L

Lady Butterfly Nebula

Participant

I haven't used fresco in a bit, decided to flex the creative muscle, and I too am experiencing extreme lag to the point of being unusable.

D

DaveJCummings

Community Expert

I haven't seen any lag. What device were you using and how much RAM and storage do you have? What file size were you using and were you using really large brushes? I mean, if I'm using a brush that's 2,000px, of course I'm going to see a bit of a lag, because of how ridiculously large the brush is

marc clenn

Participant

Compared to adobe draw, this fresco program lags a lot!!! I never experience lag in adobe draw, never!

M

michael5DC5

Participating Frequently

rant ⬇️

Fresco is super buggy and Adobe is lazy and slow to fix things. I have been working on an issue with Adobe regarding a glitch in the ruler tool for almost a year now. There solution is (I need to figure out how to work around the issue) so unsatisfactory.
soultion ⬇️

Anyway the best solution to your problem is keeping your layers as simple as possible. Separate your work on as many layers as you can to simplify the workload on your device and adobes crappy software. One nice thing about fresco is that they give you essentially unlimited layers vs draw which limits you to like 10 or 20 or something. Hope that helps I wouldn't bother reaching out to Adobe they are unhelpful and slow to do anything. Essentially they are useless.

marc clenn

Participant

Thank you! Yeah, i think i will try something else... i dont this will work out. Its hard for me to draw and express my art that is why rythm is very important to me. Im trying this vectornator programs... so intuitive and heavily focus on just vector. I dont think adobe understands is that some people prefer to work on just vector and trying to force everyone to use fresco is so annoying. Everyone has their own preferred medium, no offense to the fresco team but man... i really miss adobe draw.

the only problem im encountering is the fill part. I just started but i think it works great.

A

Ankita5D09

Participant

I am facing the extreme lag issue with Fresco, Even when if I am working on JUST ONE layer with vector round brush, its taking enless time and is always loading when zoomed in .out, fill color or even draw. This is extremly frustating and my business work is getting stalled. What is the solution to this issue ? I have enormous space in my IPAD and have got premium subscription of Fresco too. Can this problem be immediately resolved anyhow ?

Sue Garibaldi

Community Manager

Hi Ankita.

I just responded to the email you sent through Fresco's Report A Bug link.

Sue.

A

Ankita5D09

Participant

Hi Sue

I have not received any email from you, can you please resend.

E

Ellen5F86

Participating Frequently

I just started having this issue with fresco a couple of weeks ago. I do large detailed drawings but they are pixel only. No vector. I do not have excessive layers. The delay is both with drawing and with gestures. It is almost unusable. What is being done? This kills the whole point of Fresco. Hiding layers helps a little, but not much.

E

Ellen5F86

Participating Frequently

I have a theory about what the issue is. I think it has to do with undo. Keeping every stroke history so you can undo back to the beginning is a huge overhead for the drawing. I know one reason you do this is so we can have the supper cook time lapse video. But it would be nice if once in a while you could do a saveas which would start the undo cycle over. That way you don't loose what you have in your old file. But you get to continue to work on your file without a month's worth of undos hanging over your head. It is just my theory. I know I could open the file in photoshop and resave it and import it back into fresco but I want to maintain my environment. I want my recent colors and I want all my layers.

C

Carefree_warmth5C1C

Known Participant

I think you might be right. Good thought. It's starting to happen to me again (lag vanished after I reinstalled Fresco.) It happens most when I'm using the pencil at a small size and doing detail strokes. And it effects applying strokes and zooming with gesture. I wonder if doing a Rename duplicate, or reopening from a version history resets it...

J

Jacqui5C3F

Participant

I just got the app and I am having extreme delay. I'm just drawing with the basic round brush, in black, that's it. It's super annoying.

J

Jorgevalera302

Participant

Any way anyone can assit me as I am encountering the same issues now, especially when trying to fill, its taking about 3-5 mintues to fill shapes.

Sue Garibaldi

Community Manager

Hi Jorgevalera.

I'm sorry about this extreme lag. A couple of quick questions: Are you using the vector drawing tools? And also vector fill?

If you are, we have heard this from a number of people since the most recent release of Fresco and the team is already investigating it and attempting to resolve the problems that people are having. But let me know if you're using the vector drawing tools.

Sue.

S

Sammy5EFC

Participant

Yes, this is happening to me as well and i think it's because of all that was said before- many layers and layer merges, lots of tiny vector FILLS, mostly vector everything. And now any time I even just zoom/close up, it'll load for forever.

Sue Garibaldi

Correct answer

Community Manager

Hi ManOfNumenor.

I'm on the Fresco team and we're investigating reports of extreme lag in Fresco; I'm going to be messaging (from my Adobe email address) at the email addy you're using in the forums.

Sue.

S

stelleaux

Participant

Hi,

I've been experiencing extreme lag on fresco anytime I work for longer than 8 hours on a project. It doesn't seem linked to the physical size of the file, but rather the memory of the file (if that makes sense)? I've been searching message boards for answers for months now and nothing.

Did you find an answer, and can you help me? I have an iPad Pro 9.7" and an Apple Pencil 1. My iPad has plenty of space and pretty much only runs Fresco and a couple of smaller apps.

It's extremely frustrating, and I'm getting to the point where I think I need to suspend my subscription because longer commissions take laughable amounts of time.

Will ChadwickAuthor

Known Participant

Hi stelleaux,

Sorry you're having these issues. There have been reports of the complexity of the file causing lag. I'm sorry that I cannot remember the sequence of events that led to my solution. I hope the engineers can get back to you like they contacted me.

Will

Sjaani

Community Expert

I'd be looking at how much space you have or how good your internet speed is to start with.

Are you creating extremely large files with lots of small details or is it lagy as soon as you open the app?

Will ChadwickAuthor

Known Participant

I have a brand new 2020 iPad Pro with 1 TB of free space and a high speed connection. But an internet connection shouldn't be necessary to sketch a picture.

Sjaani

Community Expert

Agreed, it shouldn't but it's always helpful to check.

Have you done the general uninstall, reinstall and any other basic troubleshooting?

I've done many drawings on mine, it has much less than 1TB and I have no lag at all.

Which leads to the thought that there may have been a glitch during installation.

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