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Unwanted Lines/Artifact appear when viewing a Fresco file on Illustrator

Community Beginner ,
Jul 06, 2021 Jul 06, 2021

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Hi!
When I send vector illustrations to Illustrator, I get a bunch of thin lines on my illustrations, like previous lines that were not erased accurately enough. 
They're invisible on Fresco, but very visible on Illustrator and take forever to clean up.
Is there an easy way to clean those lines or prevent them in the first place?

 

Thanks!!

Ayelet.

 

 

{Renamed by MOD}

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Adobe Employee , Jul 09, 2021 Jul 09, 2021

Hi Ayelet. 

 

The next release of Fresco (v2.7) will have a fix that removes the visible leftover vector paths that occur after using Fresco's Vector Trim function.

 

Are  these lines the result of using that feature?

 

Sue.

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Hi there,

Sorry about the trouble, could you please share some more information like:

 

Looking forward to your response.

Thanks & Regards,
Anshul Saini

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Community Beginner ,
Jul 07, 2021 Jul 07, 2021

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Hi Anshul, thank you.
The Fresco is on iPad Pro, iPadOS 14.6
Illustrator is the most current version, on Windows 10.

This happens with almost every file. It's like there are little leftovers from a lot of lines that I deleted. 

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Adobe Employee ,
Jul 08, 2021 Jul 08, 2021

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Thank you for sharing the information Ayelet. Would you please try toggling GPU Performance under Preferences (ctrl+k) > Performance > uncheck GPU Performance & let me know if it changes the outcome?

 

Looking forward to your response.

Regards,
Anshul Saini

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Adobe Employee ,
Jul 09, 2021 Jul 09, 2021

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Hi Ayelet. 

 

The next release of Fresco (v2.7) will have a fix that removes the visible leftover vector paths that occur after using Fresco's Vector Trim function.

 

Are  these lines the result of using that feature?

 

Sue.

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Community Beginner ,
Jul 11, 2021 Jul 11, 2021

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Hi Sue,

 

They actually might be! I'll wait for the next update and hopefully that will fix the problem. 🙂 I'll let you know.

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Community Beginner ,
Feb 11, 2024 Feb 11, 2024

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Hey sue, I'm on fresco in 2024. Running fresco 4.3.0 and the problem still persists. If I'm having the same issue wich it sounds like i do the issue is the following 

 

when drawing in fresco I will go to erase vector line work. The line work will completely erase in fresco and the pathway will be removed. It'll be completely transparent and there is no way to view what's been erased (no layer setting anything) this is what I want to have happen. The issue arises when you export a purely vector file with no rasters what's so ever all vector to illustrator. Illustrator will create pathways for all the eraser marks. This then requires further processing in illustrator to go through once again and delete these paths. The issue is incredibly frustrating for a few reasons. One when I want a vector line deleted in fresco I want just that the line to be deleted never to appear again I want to "erase" it. The issue compounds because even tho fresco has no direct control over the "invisible eraser path" it's clearly retaining this in the file. This expentinally grows the size of the file in fresco and slows down performance. This is an issue many people have had since fresco came out. The solution seems very simple. When you use the vector eraser tool in fresco it should do just the completely delete remove dissipate get rid of any and all previously established vector pathways that are being contacted by the eraser. Now if I'm making an error I would love to know because this issue has now started to manifest itself now that I have to to further processing in illustrator. 

im running a I pad pro 12.9" model with an M2 processor with the most updated iOS 17.3.1 and fresco 4.3.0 

 

please I beg you please fix this issue it's crippling my work flow 

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Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Hello @Michael5DC5,

We understand that encountering technical issues can be frustrating. I was unable to replicate this behavior on my end. Would you mind updating the OS and the Fresco app to the latest version and checking if it helps?

(https://adobe.ly/3wj6DX8), (https://adobe.ly/3P7Pgzd)

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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