Skip to main content
R
Rachel5C58
New Participant
August 24, 2020
Question

Vector turning to pixel

  • August 24, 2020
  • 2 replies
  • 3100 views

I recently updated fresco to the 1.9 version of Fresco. 

I noticed that after downloading my work, which was done completely with vector brushes, the png was very pixelated. This wasn't an issue before the update. I tried saving the documents in different forms (pdf, png,jpg,etc) but all are very pixelated. On fresco it doesn't look pixelated until I try to download it. Please help!

    This topic has been closed for replies.

    2 replies

    johanp3182597
    johanp3182597
    New Participant
    September 3, 2020

    I have the same problem, and I cannot find a solution. It is really stressful, this bug in the app. I hope it will get fixed soon!! Or does anyone has a solution?

     

    About Michaels answer, the size of the file should not be a problem. Because I worked in vector, not pixels. Then the size becomes irrelevant.

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity Manager
    Community Manager
    September 3, 2020

    Hi Johan. 

     

    I think you may be the same person who wrote through Fresco's in-app feedback with the same issue. But just in case you aren't,  here's what I wrote:

     

    I'm sorry this is happening. Generally I only hear this when people are exporting vector art as PSDs or PNGs but that doesn't sound like the case here.  There are two things I'd like you to send to me:

     

    * A link to the original art. Here's how to do that:
    1. Go to the Cloud Documents screen and tap on the ellipses icon (...) under the drawing 

    2. From the pop-up menu choose Share Link (make sure the toggle for "Allow save to Creative Cloud" is ON) and copy the link that's in that window.

    3. Please do not post that link here but send it to me through Fresco's Report A Bug link (App Settings > Help > Support  > Report A Bug). 

    * And the PDF that you've exported from it.

     

    Thanks for your help with this. 

     

    Sue. 

     

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    December 21, 2023

    please add a dialogue box when working vectors that clipping masks will pixelate when transfering to desktop


    Hi @andrewv28277924,

     

     

    Thank you for sharing your suggestion. Please consider posting your feedback on the Adobe Fresco Uservoice forum. This platform is actively monitored by the Fresco product team, and it allows users to suggest new features and improvements. Here's the link to the Uservoice forum for Adobe Fresco: Adobe Fresco Uservoice

     

    By posting your idea there, you'll be able to engage with other users who might have similar thoughts, and the product team can directly review and consider your suggestion for future updates. If you have any other questions or need further assistance, feel free to let me know!

     

    Best,

    Anshul Saini

    Michael J. Hoffman
    Michael J. Hoffman
    Braniac
    August 24, 2020

    Hi Rachel,

     

    What is the original canvas size of your image? Could it be quite small, which would explain the pixelation? What is the size of the exported png or jpg, in pixels?

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices