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Torsten.H
Torsten.H
Inspiring
November 23, 2019
Question

Windows cursor in Fresco

  • November 23, 2019
  • 21 replies
  • 19631 views

I'm using Fresco on a Surface Pro 16, Win 10 tablet. Unfortunately I get the normal Windows cursor (arrow) when drawing. I've already searched all possible menus (windows & Adobe) to turn it off, but can't find a solution.

It's a bit irritating and I would like to see the brush size or just a dot. I don't have this problem in other Adobe products. Does anyone have an idea how to correct this?

    This topic has been closed for replies.

    21 replies

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    S
    scratchyback
    Participant
    October 24, 2021

    I still have this issue. Surface pro 7 with a surface pen. I have selected 'Brush stamp' under 'app settings - input- Brushes - Brush preview' but i  dont see the brush preview (and just the windows pen cursor) untill I actually start drawing (by then it is too late to be useful)

     

    I want to see the brush stamp on hover over with the pen so I can see how big the stroke will be -before- I actually start painting.

     

    Any ideas?

    brilliant_daydream0D4C
    brilliant_daydream0D4C
    Participating Frequently
    March 23, 2023

    This is definitely a thing for Adobe to 'fix' as Rebelle 6 has an option to show/hide cursor etc and it works fine..

      M
      Massimo28425034906i
      Participating Frequently
      March 30, 2023

      sorry, I installed the demo of Rebelle to try it, in the future I would like to buy it but after 20/30 min that I use it closes by itself. Does this happen because it is a test demo or I have problems in my pc?

      Damnio
      Damnio
      Participant
      December 10, 2020

      Same issue with a Huion Kamvas 22 Plus and Windows 10 Pro. Sounds like this problem needs a lot of time to be fixed isn't? That's a pity, it may sounds not important but as an illustrator watching that mouse arrow while working ruins the experience and it is distracting other than cover the brush sign.

       

      Thanks

        brettd80332656
        brettd80332656
        Participant
        December 29, 2020

        Same issue here. Windows cursor is always on even when using the pen. This is the pen that comes with the pen display, not a Surface Pen. Huion Kamvas 22 Plus. Windows 10, up to date. Adobe Fresco, up to date. 

        Sheena Kaul
        Community Manager
        Sheena KaulCommunity Manager
        Community Manager
        January 4, 2021

        We're working on this issue and will update once the fix is live. 

          Dave_Draws
          Dave_Draws
          Inspiring
          November 18, 2020

          I am having a similar, but not exact issue. In my case, the cursor always looks like a star icon, as I mentioned in another post. I was asked to also mention this here.

           

          I am using Fresco on a Microsoft Surface Pro 6.

          Sheena Kaul
          Community Manager
          Sheena KaulCommunity Manager
          Community Manager
          November 18, 2020

          Does this happen while using the pen/stylus?

          R
          RocketFive
          Participating Frequently
          October 29, 2020

          Hi there

           

          I'm getting the same issue while using a Wacom Cintiq Pro 16, I have an arrow pointer while using the pen. I have the latest version of Fresco installed.

           

          Thanks.

          Sheena Kaul
          Community Manager
          Sheena KaulCommunity Manager
          Community Manager
          October 31, 2020

          We're working on fixing this issue.

          We'll update this thread as soon as we have more details.

          C
          cdunican68
          Participant
          October 24, 2020

          I am also currently having this issue on Wacom Cintiq Pro 13.

            G
            Gabby5C94
            Participant
            October 20, 2020

            Hi there,

             

            I'm experiencing the same issue with Huion GT-221 Pro and Windows 10. Have there been any fixes to this issue since it was first posted, 11 months ago?

            Sheena Kaul
            Community Manager
            Sheena KaulCommunity Manager
            Community Manager
            October 21, 2020

            This issue had been fixed for the previous reports. 

            Would you please confirm the version of the Fresco app on your device?

            L
            LilyMoonlight
            Participant
            October 21, 2020
            I've had it for about a month, so it can't be very old...


            Virus-free.
            www.avast.com

            <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
            Sheena Kaul
            Community Manager
            Sheena KaulCommunity Manager
            Community Manager
            September 29, 2020

            Are you looking for a brush stamp preview? If you are, that can be enabled in App Settings > Input > Brushes > Brush Preview.
            If that's not what you're looking for please give me additional information so I can ask the product team.

            M
            Mattgil
            Participant
            October 4, 2020

            Hi !

            Same problem ... even if I change > Brush preview

            other problem ;

            When I go to the wacom setting. It's icon windows and not fresco that appears.

            Fresco.exe is installed in another folder, different from other adobe products ...

             

            H
            hayungs
            Known Participant
            September 4, 2020

            I'd like to add here, that I have the same Problem on Win10, Cintiq Pro. Windows cursor always present in Fresco.

              Sjaani
              Community Expert
              SjaaniCommunity Expert
              Community Expert
              September 3, 2020

              Same problem seems to exist on the Windows 10 Desktop version as well.

              Hopefully we see a fix for this soon.

              P
              PixelMonk
              Participant
              February 4, 2020

              I wanted to add on to this: I am getting exact same problem as OP and have tried many things to try and fix. Running Fresco on Wacom Mobile Studio Pro 13 and win 10.

              Sheena Kaul
              Community Manager
              Sheena KaulCommunity Manager
              Community Manager
              February 7, 2020

              Thanks for reporting this issue. 

              Let me take it back to the engineering and check if we're hearing more about this. 

                V
                valentinb81948351
                Participant
                February 21, 2020

                hi, same problem with Wacom Mobile Studio Pro 13 and W10.

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