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Torsten.H
Torsten.H
Inspiring
November 23, 2019
Question

Windows cursor in Fresco

  • November 23, 2019
  • 21 replies
  • 19631 views

I'm using Fresco on a Surface Pro 16, Win 10 tablet. Unfortunately I get the normal Windows cursor (arrow) when drawing. I've already searched all possible menus (windows & Adobe) to turn it off, but can't find a solution.

It's a bit irritating and I would like to see the brush size or just a dot. I don't have this problem in other Adobe products. Does anyone have an idea how to correct this?

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    21 replies

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    S
    scratchyback
    New Participant
    October 24, 2021

    I still have this issue. Surface pro 7 with a surface pen. I have selected 'Brush stamp' under 'app settings - input- Brushes - Brush preview' but i  dont see the brush preview (and just the windows pen cursor) untill I actually start drawing (by then it is too late to be useful)

     

    I want to see the brush stamp on hover over with the pen so I can see how big the stroke will be -before- I actually start painting.

     

    Any ideas?

    brilliant_daydream0D4C
    brilliant_daydream0D4C
    Participating Frequently
    March 23, 2023

    March 23rd, 2023 and I the mouse cursor is still visible in Adobe Fresco Desktop version.

      C
      cryothic
      New Participant
      April 1, 2023

      Thank god, I'm not the only one. I was scrolling through all those 2019/2020 posts, saying it's solved.

      Windows 11, Huion Kamvas 13

      And still the mouse-cursor.

      Photoshop works fine. I wish Fresco would too.

        Damnio
        Damnio
        New Participant
        December 10, 2020

        Same issue with a Huion Kamvas 22 Plus and Windows 10 Pro. Sounds like this problem needs a lot of time to be fixed isn't? That's a pity, it may sounds not important but as an illustrator watching that mouse arrow while working ruins the experience and it is distracting other than cover the brush sign.

         

        Thanks

          brettd80332656
          brettd80332656
          New Participant
          December 29, 2020

          Same issue here. Windows cursor is always on even when using the pen. This is the pen that comes with the pen display, not a Surface Pen. Huion Kamvas 22 Plus. Windows 10, up to date. Adobe Fresco, up to date. 

          Sheena Kaul
          Community Manager
          Sheena KaulCommunity Manager
          Community Manager
          January 4, 2021

          We're working on this issue and will update once the fix is live. 

            Dave_Draws
            Dave_Draws
            Inspiring
            November 18, 2020

            I am having a similar, but not exact issue. In my case, the cursor always looks like a star icon, as I mentioned in another post. I was asked to also mention this here.

             

            I am using Fresco on a Microsoft Surface Pro 6.

            Sheena Kaul
            Community Manager
            Sheena KaulCommunity Manager
            Community Manager
            November 18, 2020

            Does this happen while using the pen/stylus?

            R
            RocketFive
            Participating Frequently
            October 29, 2020

            Hi there

             

            I'm getting the same issue while using a Wacom Cintiq Pro 16, I have an arrow pointer while using the pen. I have the latest version of Fresco installed.

             

            Thanks.

            Sheena Kaul
            Community Manager
            Sheena KaulCommunity Manager
            Community Manager
            October 31, 2020

            We're working on fixing this issue.

            We'll update this thread as soon as we have more details.

            C
            cdunican68
            New Participant
            October 24, 2020

            I am also currently having this issue on Wacom Cintiq Pro 13.

              G
              Gabby5C94
              New Participant
              October 20, 2020

              Hi there,

               

              I'm experiencing the same issue with Huion GT-221 Pro and Windows 10. Have there been any fixes to this issue since it was first posted, 11 months ago?

              Sheena Kaul
              Community Manager
              Sheena KaulCommunity Manager
              Community Manager
              October 21, 2020

              This issue had been fixed for the previous reports. 

              Would you please confirm the version of the Fresco app on your device?

              L
              LilyMoonlight
              New Participant
              October 21, 2020
              I've had it for about a month, so it can't be very old...


              Virus-free.
              www.avast.com

              <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
              Sheena Kaul
              Community Manager
              Sheena KaulCommunity Manager
              Community Manager
              September 29, 2020

              Are you looking for a brush stamp preview? If you are, that can be enabled in App Settings > Input > Brushes > Brush Preview.
              If that's not what you're looking for please give me additional information so I can ask the product team.

              M
              Mattgil
              New Participant
              October 4, 2020

              Hi !

              Same problem ... even if I change > Brush preview

              other problem ;

              When I go to the wacom setting. It's icon windows and not fresco that appears.

              Fresco.exe is installed in another folder, different from other adobe products ...

               

              H
              hayungs
              Known Participant
              September 4, 2020

              I'd like to add here, that I have the same Problem on Win10, Cintiq Pro. Windows cursor always present in Fresco.

                Sjaani
                Sjaani
                Community Expert
                September 3, 2020

                Same problem seems to exist on the Windows 10 Desktop version as well.

                Hopefully we see a fix for this soon.

                P
                PixelMonk
                New Participant
                February 4, 2020

                I wanted to add on to this: I am getting exact same problem as OP and have tried many things to try and fix. Running Fresco on Wacom Mobile Studio Pro 13 and win 10.

                Sheena Kaul
                Community Manager
                Sheena KaulCommunity Manager
                Community Manager
                February 7, 2020

                Thanks for reporting this issue. 

                Let me take it back to the engineering and check if we're hearing more about this. 

                  V
                  valentinb81948351
                  New Participant
                  February 21, 2020

                  hi, same problem with Wacom Mobile Studio Pro 13 and W10.

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