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Combability

Carlie98A2
New Here ,
Feb 16, 2021 Feb 16, 2021

Hi, 

 

I downloaded fresco and have been using it for about a month now. But I'm unable to download the most recent update on my Surface Pro 7 due to not having enough RAM. Is there a way around that? Or does anyone know if adobe is looking into changing that? Any help or advice with this is apperciated! Thank you in advance!

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Device , Performance
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replies 3 Replies 3
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Sue Garibaldi Adobe Employee
Adobe Employee ,
Feb 17, 2021 Feb 17, 2021

Hi Carlie. 

 

How much  RAM does  your  device  have?

 

Sue. 

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Carlie98A2
New Here ,
Feb 20, 2021 Feb 20, 2021
In Response To Sue Garibaldi

Hi Sue,

 

Thanks for replying! My device has 4.00 GB of Raam.

 

Carlie.

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Sue Garibaldi Adobe Employee
Adobe Employee ,
Feb 21, 2021 Feb 21, 2021
LATEST
In Response To Carlie98A2

Hi Carlie. 

 

Unfortunately, Fresco is  no longer supported on  devices with 4GB of RAM (including the version you've been trying to install). 

 

I'm sorry. 

 

Sue. 

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Resources
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Adobe Fresco User Guide
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Adobe Fresco Get Started
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