Installing on D drive

[legitbotaki]

Hey, I set up my directory to download on my D drive but it still says I do not have enough space ( Download Error ). Is there any way to fix this? To be specific, I am trying to download After Effects CC.

Thanks for any help.

[kglad]

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

with the CC application opened, choose the 3 dots in the upper right corner and then choose Preferences.  in the preferences panel select Creative Cloud and then look for the Install Location drop down.

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

note:  you can't install on a drive's root directory and you can't install on a removable drive.

[legitbotaki]

I have downloaded the cc desktop app and tried to install it. I also changed the preferences to my D drive and tried to install. I also don't understand what you mean by '' drive's root directory '' and '' you can't install on a removable drive. ''

By drives root directory do you mean my C drive that was with my PC when I bought it? and by a removable drive do you mean like a USB?

Just a question, do I need to restart my PC for my download location folder to change?

Edit: Also, this is what it says when I click More Information

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Fatal Error '120' occurred while download

FATAL: Error occurred in download of package (Name: AdobeCameraRawProfile8.0All Version: 11.1.0.79). Error code: '120'

-------------------------------------------------------------------------------------

[kglad]

D: is the root of the D drive.

create a folder (eg, Adobe) on your D drive and install on D:\Adobe

[legitbotaki]

I have done exactly those steps. Is there any other way I can fix this?

[kglad]

attach a screenshot showing your install preference location.

is after effects installed on your computer?

if not, was there any error message when installing on your D:\adobe folder?

[legitbotaki]

This is my first time installing After Effects on my PC and yes there was an error message when installing on my D:\Adobe folder.

[Just Shoot Me]

Well if you have already set the CC DTA to Install All Adobe programs to your D drive (NOTE that has to be done BEFORE programs are installed. Otherwise any already installed program will stay on the System drive. With Windows that is C:)

And you are getting an Out of space error then you do not have enough room on the D drive OR the actual download, before the program is installed, is to the C system drive and you have run out of space on that drive.

To my knowledge there is no way to change where the Install.exe file is downloaded to. So you need to free up some space on your C drive.

[legitbotaki]

Ahh, I see. I only have about 1.75gb on my C Drive left while on my D Drive I have 537gb left. Do you have any apps that you can recommend me to make more space on my C Drive other than Disk Clean Up because that doesn't seem to make much of an impact.

[Just Shoot Me · Accepted solution]

Yeah the Default location for the program install routine, the part you have to download from the internet to actually install the program, is placed on the C system drive. I don't know of anyway to change that.

Also you are completely out of space on the C drive. You should always maintain at least 10-15 % (and some say as much as 25% on a SSD) of free space on all drives.

The Documents folder is store on the C drive and that can be moved to your D drive. Along with that all the Windows Default (My) Pictures, Videos, Music and Stationary folders can be moved off the C drive. Google how to do that. Those folders, if you use them, could be taking up space on the C drive.

But in the end what you really need is a Larger SSD for the C system drive.

You could also try moving other programs you have installed on C to your D drive. To do that though you would need to uninstall them from C and reinstall them on the D drive.

[kglad]

how big is your hiberfil.sys file in your c: root?

[legitbotaki]

It is 3GB. Should I disable hibernation and delete it? I only use sleep mode, restart and shutdown.

[Just Shoot Me]

legitbotaki  wrote

It is 3GB. Should I disable hibernation and delete it? I only use sleep mode, restart and shutdown.

Do you use hibernation? If not then yes.

But that 3GBs still isn't enough free space for the system to run properly. Especially with a SSD.

[legitbotaki]

I managed to get rid of 5gb so now I have 7gb. If I delete the hibernation file it will go up to 10gb. If I do this, is there any other methods for making more space?

[Just Shoot Me]

legitbotaki  wrote

I managed to get rid of 5gb so now I have 7gb. If I delete the hibernation file it will go up to 10gb. If I do this, is there any other methods for making more space?

Yes! Go through your Documents, Pictures, Video folders and Delete what you no longer want or need. Also look in the Downloads folder and decide what you want to keep in there and delete the rest.

All of them are in your C:\Users\YourUserName folder.

[kglad]

there's no harm in trying unless hibernation were critical.

but i don't know if 2gb+3gb is large enough to install. you should search for graphic and sound files that can be moved, too.

[legitbotaki]

Okay, I'll be trying that now. I'll keep you updated on how much space I get before and after when I delete some files.

Edit: I was only able to make a few MB of space

[kglad]

you don't need to delete documents, pics etc.  those all can be moved to your d drive without causing a problem  and, in the future, you should have all files to your d drive.  the only things you should put on your c drive are executable files(that don't give you an install location choice)  and the files installed along with those executables.

[legitbotaki]

do you think 10gbs is enough

[kglad]

i don't know.  try it.

[legitbotaki]

So I was looking at my C Drive and realised that there is an apple folder which is the biggest folder out of the entire C drive... It has 39GB...

I'm afraid to delete anything as it might affect my phone. Should I do more research on it before deciding anything?

[kglad]

the most it would have is back-up of your phone.  but because you probably have an iphone, your back-up is online, if it's enabled.

most likely it's your phone's videos and pics and maybe music.  did you check to see its contents?

anyway, you can always move the folder (eg, to your d drive) and then move it back if desired.

[legitbotaki]

I can't see its contents because they're just random numbers and letters with hundreds. literally thousands of files on the same thing. I'll try moving them.

edit: so I was moving just the old iPhone backup files and they have 11gbs...

2nd edit: I just got 15gb more space by deleting temporary files on the windows storage app? I don't know why there were suddenly so many files that could be deleted but I'm going to make sure it didn't delete anything important

[kglad]

you usually need to empty the trash to recover the space, but before you do that test, or as mentioned before, just move the files to your d drive for a while until you're sure you can safely delete.

[Just Shoot Me]

What do you do with your phone that would place files on your computer? Do you have iTunes on your computer? Do you connect your phone to your computer regularly? Do you take a lot of pictures with your phone and use LR CC Mobile on your phone?