Lightroom installs to default location despite specific install location set in application manager.

[Planet Matt]

Lightroom keeps installing to the default install location even though I have a specific install location set in the application manager. Is there a fix for this issue?

[excited_project15D5]

Well let it go.

I stopped the ACC App this morning (6 or 7 times...) and kept it shut down until now. Because I restarted it just after previous post...

And... tadaaaaa ? Miracle. I can click the "install" button for LR5 now... incredible...

Now... wait, I will try to install it, but I hop this time it will install itself where I ask it to do.

[excited_project15D5]

Nope. Once again it installs itself there:

"C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\lightroom.exe"

(and surprisingly, claims to be 64bits)

which is NOT the place I set in Creative Cloud App (Preferences, Apps > "E:\Adobe CC") !!!

It's simply awful...

[Jeffrey_A_Wright]

Luffy_D_Monkey have you made any modifications to your environmental variables?  Also is the User directory still stored on your C drive?  Finally to confirm you are you using Windows 7 64-bit as well?

[excited_project15D5]

Windows 7 Pro 64bits, freshly installed (one week). No changes.

Yes the User directory is still on my C SSD harddrive. (And BTW, I'm full of Adobe things in "Users/Me/AppData/Local/....").

BTW: Jeff, dont copy/paste my nickname, just call me Luffy, or Julien, or JacK.

[Jeffrey_A_Wright]

Thank you Luffy.  I confirmed that I am experiencing the same behavior.  I have also double checked and this issue has been verified and reported.  I don't have any updates to provide at this time.  I did also test Photoshop CC and it supported the customized location.

The application folder indicates it is 970 MBs.  I would recommend making sufficient disk space to allow for installation in the default location.  You can use methods such as transferring your User directories to the secondary drive to gain additional file space.

[excited_project15D5]

Jeff. Photoshop and Dreamweaver CC accept the customized location.

So far, Edge Inspect installs itself also on C:.

I don't really need to move anything from C: to gain space (my SSD is a 180Gb), I just want things to do what I tell them to do.

So far, this story of default location set on C: is annoying me, but not to the extent that we can't choose to install only 64bits version

of Illustrator and Photoshop and are forced to install both 32b and 64b versions of those 2 softwares. That last thing is annoying me a lot more.

But that's nothing compared to what is missing to Dreamweaver CC...

If I wasn't a ACI, if my job was only webdevelopping, be sure I'ld resign for the CC. Sadly I'm also a trainer/instructor (A certified one- three times)

and I'm forced to deal with this unachieved suite.

Not surprisingly, I'm making Adobe a lot of advertisements on Facebook these days.

[Jeffrey_A_Wright]

Luffy I can try testing this behavior as well.  It would not surprise me if Edge and possibly Muse installations also faced difficulty with the install customization due to the implementation of our install technology.

[Jeffrey_A_Wright · Accepted solution]

To members of this discussion we have provided documentation regarding the inability to customize the installation location of Lightroom.  Please see the Lightroom and Creative Cloud FAQ - http://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html#id_95665.

[slselwyn]

It's a bit late to post this document as the Lightroom 5.2 update gives the user the choice of where to install. The download links are on this page http://blogs.adobe.com/lightroomjournal/2013/09/lightroom-5-2-now-available.html.

I carried out the upgrade, it removed the program from the default drive and put it where I wanted it. Why on earth Adobe treats Lightroom differently to the other programs (and that includes how it knows when to update) I am sure is just down to lazyness and arrogance.

[excited_project15D5]

@ slselwyn

Lucky you ! The last version I istalled is sadly, the real most-recent version : 5.2.

But still it installed itself on C: No asking...

Frak! (definitely, I'm getting rude)

[excited_project15D5]

Even more : Frell!

[slselwyn]

I presume that you are on Windows. Just tried again and it gave me the option to change the path. Where it shows the default path, this can be altered.

[pip000]

So I guess this means I won't be installing Lightroom on my PC. GG once again Adobe.

[ric80231]

Your statement in Lightroom and Creative Cloud FAQ does not answer the question about moving Lightroom to another drive. It just states an absolute. That is not very caring to your customers.

Many people have raised the issue of moving Adobe products to another drive due to lack of space on the C drive. There is a legitimate need for this facility. Yet your answer that it is designed that way is incomplete. Why is it designed that way? Why is it not possible to change it? Why are the requirements of your customers being ignored?

Your response smacks of father knows best. Do not question father! That is a Victorian attitude, I would hope a company like Adobe is above this.

[Jeffrey_A_Wright]

Ric80231 thank you for your feedback.  As mentioned Lightroom 5 utilizes MSI/PKG technology to conducts it's installation.  This is different from the common installer technology utilized by the majority of the Adobe Creative software titles.  This is why the custom installation location is not supported or recognized by the Lightroom 5 installer.

[ric80231]

Again with the father knows best! Why does it use MSI/PKG? Having reviewed the details of MSI/PKG, it seems best suited to aspects of the operating system. I can see no advantage to Lightroom to use it.

[paulh39596991]

Jeff, no offense intended, but you have been entirely worthless here, and the CC dev team is even more worthless if they can't patch a tiny bug like not being able to specify the install folder. How do they not test for this? This is a BIG deal.

"I would recommend making sufficient disk space to allow for installation in the default location."

Let me get this straight -- instead of simply fixing the bug, you want your end users to just deal with it? Ever think about who ultimately pays your salary?

" We are currently testing a similar configuration to see if we face the same difficulties."

That was a year ago and the bug still exists. Your dev team is either the slowest, most stupidly inept team of individuals on the planet, or no-one at Adobe has even cared that this bug exists and you are simply trying to save face by acting as if Adobe is interested.

If you're going to make everyone subscribe to your cloud service, you better make sure it actually works.

Oh, and regarding the FAQ:

Why can't I install Lightroom to a custom location through the Creative Cloud?

Lightroom must be installed to your local drive and can't be installed to custom location like other Creative Cloud apps. Lightroom always installs to the default location and disregards any preference you select for a custom location. This behavior is as designed.

This is complete BS. You know it's only because you aren't willing to spend the brief amount of dev time required to fix the issue.

This is a BUG. Calling it 'intended behavior' is a cop-out that companies use when they don't want to acknowledge there's a problem. You're hardly the first to do this.

One last thing:

Apparently Lightroom is completely self-contained and will work wherever I move the folder to. In your face, Adobe.

[carrzkiss]

I posted my video to Twitter, and one of the Adobe guys picked up on it.
He stated in a Twitter post, that he was able to re-produce this behavior on his machine.
And that he has notified the design team, to come up with a fix for this issue.
So. Hopefully they will take care of it really soon.

Sometimes all it takes, is to make a video of a work around, for them to stand up and take notice.

Have a good one.
Wayne

[excited_project15D5]

Wow, Paul, gimme more info on that. Is it portable ? Quick review step-by-step, please (even if it is : install LR5, Quit CC, CTRL+X then CTRL+V the installed folder, "voilà!") ?

[BrianBloom]

I can corroborate.  My configuration:

Laptop with C: as Windows 7 boot drive, conventional HDD.  S: is new SSD, internal local drive (not networked).

I previously had Lightroom 5 installed to C: drive (defaulted to C:\Program Files\Adobe\ ...).  Last night I uninstalled Lightroom 5 (and all the other CS6 apps I had too), with intention of re-installing all apps to the new faster S drive.

In Adobe Creative Cloud tool I explicitly set "Install Location" to "S:\Adobe" and triggered a reinstall of Lightroom 5.  When it completed, I checked and found that it had installed in the old location of C:\Program Files\Adobe\... ignoring my setting.

What's the point of the "Install Location" option if it's ignored?

[TheDano99]

     "Lightroom must be installed to your local drive and can't be installed to custom location like other Creative Cloud apps. Lightroom always installs to the default location and disregards any preference you select for a custom location. This behavior is as designed"

I'm curious-- why is it designed that way? It makes it tough for those of us who have smaller ssd "C" drives, and other drives for programs, footage, &c.

[excited_project15D5]

Ohh, Hello TheDano99.

There's no answer. Or it seems that answers will come out without further notice. Your post, my posts, posts from other users are simply ignored. They (Adobe) simply don't know. I think they might chase that bug, amongst others. But don't hope for answers. Adobe as we knew it : forget. It's all about money, marketing and answers with links pointing to youytube video tutorials. Don't expect more.

[eldarch]

I just picked up 5.3 version of Lightroom and am experiencing the same issue. Lightroom is trying to squeeze itself onto a primary disk which is not intended for applications, but only for system files.

Now I read that this is apparently by design, which is surprising.

I'm really curious why this is a problem, when version 5.2 allowed installation to a custom location?

Being able to specify  custom installation folder is Software Development 101, much like  providing users with ability to uninstall your software instead of leaving them to resort manual file deletion and registry cleanup. 

What is the reason for not allowing this very basic functionality, Adobe?

[Jeffrey_A_Wright]

Eldarch Lightroom is using a different interpretation of our installer technology.  This is why the ability to customize the install location is not included with the copy of Lightroom included with your Creative Cloud membership.  Please see message #41 where Romit has referenced the FAQ on this topic.

The feedback that the ability to customize the installation location has been received and we are evaluating offering this functionality in the future.

[ibGary]

Gee that's nice. My 120Gb SSD system (c) drive shows "red" / not enough unused space. Adobe appears to consume 4.8Gb of that space - about or just under 4%. So much for the plan to utilize an SSD for OS only to segregate any problems or viruses, make rebuilds easy etc.