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Participant
June 4, 2020
Answered

Monthly annual pay.

  • June 4, 2020
  • 4 replies
  • 2016 views

Hey, my name is Thieu Klever

I'm a student and low on cash due to the virus going on at this time.

My work got cancelled so I have no source of income at the moment.

I thought I had selected monthly pay instead of Monthly annual pay.
Again I'm very sorry and wish to get this fixed.

 

I was very happy with the service and it has worked very well for me.

And very sorry to cancel, since I don't know how to cancel this ill post it in here.

I hope we can get this fixed as soon as possible

Kind regards Thieu Klever

 

This topic has been closed for replies.
Correct answer Manan Joshi

No luck by posting this again from a new id. This is a peer to peer forum, no one here has access to your account details so can't help in this. Please follow the instructions given in the other thread, i see even an Adobe employee has responded to that, so it's better you continue posting on the other thread. I will lock this thread to avoid confusion

https://community.adobe.com/t5/get-started/monthly-annual-pay/td-p/11183642

 

-Manan

4 replies

Participating Frequently
June 5, 2020

You need not be sorry for cancellation.

Everyone is short on funds right now.

Here is the link that will help you with cancellation.

https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

Participant
June 5, 2020

Hey, my name is Thieu Klever

I'm a student and low on cash due to the virus going on at this time.

My work got cancelled so I have no source of income at the moment.

I thought I had selected monthly pay instead of Monthly annual pay.
Again I'm very sorry and wish to get this fixed.

 

I was very happy with the service and it has worked very well for me.

And very sorry to cancel, since I don't know how to cancel this ill post it in here.

I hope we can get this fixed as soon as possible

Kind regards Thieu Klever

 

 

I made this same post on my other gmail account by accident so thats why this is a repost.

 

(Merged with same post by Moderator)

Manan JoshiCommunity ExpertCorrect answer
Community Expert
June 5, 2020

No luck by posting this again from a new id. This is a peer to peer forum, no one here has access to your account details so can't help in this. Please follow the instructions given in the other thread, i see even an Adobe employee has responded to that, so it's better you continue posting on the other thread. I will lock this thread to avoid confusion

https://community.adobe.com/t5/get-started/monthly-annual-pay/td-p/11183642

 

-Manan

-Manan
Nancy OShea
Community Expert
Community Expert
June 4, 2020

Just so you know, early cancellation incurs a 50% termination fee.   Contact Adobe Customer Care directly.  If you're lucky, maybe you can persuade the agent to reduce that fee for you. 

 

Good luck & stay safe.

 

Nancy O'Shea— Product User & Community Expert
Jeffrey_A_Wright
Legend
June 4, 2020

Theiu, I am very sorry but you are currently posting to a public discussion forum.  If you are trying to cancel your membership then please complete the process listed in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.