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India5F8E
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December 13, 2020
Answered

3D Effect on Illustrator keeps crashing

  • December 13, 2020
  • 1 reply
  • 1349 views

Everytime I use the 3D revolve effect on a shape the programme freezes and crashes.

Any suggestions? I've reported it but nothing has changed.

    This topic has been closed for replies.
    Correct answer Monika Gause

    I've just tried to create a new file and do the same with the 3D effect and it has just crashed again? Should I try to uninstall illustrator then install it again?

    Thanks for your help by the way!


    Do you get any error warning when launching Illustrator?

    If not, I don't think it's an install issue.

     

    But you might try if resetting the preferences helps.

    Rename the folder, so you can revert if it doesn't: https://helpx.adobe.com/illustrator/using/setting-preferences.html

    1 reply

    Doug A Roberts
    Doug A Roberts
    Braniac
    December 13, 2020

    Do you get an error message or just a crash?

    I
    India5F8EAuthor
    Participating Frequently
    December 13, 2020

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