3D Inflate is making my lines/shadows wavy when they are straight lines?

[CalumM16]

Hi there,

I am using 3D and Materials - Inflate on a text vector that has a shape behind it (it is grouped). However the shadows/lines are coming up weird and wavy when they are meant to be straight like the vector. 

Does anyone know how to fix this/why it is happening?

Thanks

!

[Anubhav M]

Hello @CalumM16,

We understand that encountering technical issues can be frustrating. Would you mind pressing the Cmd+E (macOS) or the Ctrl+E (Windows) keys to check if it helps?

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

[CalumM16]

Hi Anubhav,

Thank you for responding and your help. Unfortunately Cmd+E does not fix it.

I am using OS Ventura and Illustrator 2023 on a MacBook Pro 2022 with 8GB memory.

The file is here and I have also attached a screen recording.

Thank you once again for your help.
Calum

[CalumM16]

@Anubhav M 

[Anubhav M]

Hello @CalumM16,

Sorry for the delayed response. We've forwarded the file to the product team for further investigation. Kindly allow us some time while we investigate this further.

Thanks,

Anubhav

[CalumM16]

Hey @Anubhav M,

No worries at all, thank you for helping and looking into this.

Calum

[Anubhav M]

Hello @CalumM16,

Sorry for the delayed response. I was unable to replicate this behavior on my end. Would you mind trying to install an older version of Illustrator to check if the problem persists? Steps are shared here: (https://helpx.adobe.com/download-install/using/install-previous-version.html).

If the issue persists, kindly share a new sample file along with a screen recording of the exact steps taken when encountering this problem so we can try and replicate this on our end.

Looking forward to hearing from you.

Thanks,

Anubhav