Adobe Draw crash! Help

Question

I'm freaking out. I have used the app adobe draw on the iPad for the last 7 years. Just now I opened up the app and it logged me out and says error page no longer found. Everything I've ever drawn is on the app and now I can't access anything I lost everything. Did the app just crash for me? How do I get back in so I can save everything!?

Conrad_C · Answer

Even if you can never start Adobe Draw again, there is no need to save everything, because you probably still have access to that work in other ways.

Your Adobe Draw projects should still be listed and available through the Creative Cloud desktop app, and in other Adobe apps that can open the files. Like Monika said, Adobe Fresco can open Draw files, and Fresco is fun to use.

On iPad, you can find them in the Creative Cloud app by tapping Files, then Cloud Docs, then the Adobe Draw folder.

Below, I show the Creative Cloud app on the Mac, where the Adobe Draw projects were archived into Files / Your Files / Adobe Draw. If I select a file in the Adobe Draw folder and click the Open button that I highlighted in red, the file opens in Photoshop.

So, you should be able to find and continue to edit your Adobe Draw files using multiple current mobile and desktop Creative Cloud apps.

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