Adobe Illustrator 2021 (other) - Launchpad MacBook

Community Beginner ,
Sep 30, 2021 Sep 30, 2021

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Hi, I have a problem with this "Adobe Illustrator 2021 (other)" app. I can't delete it from Launchpad, despite uninstalling the whole suite and Creative Cloud itself. What can I do?

 

Thanks in advance!

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Bug , Scripting

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correct answers 1 Correct answer

Community Beginner , Oct 02, 2021 Oct 02, 2021

Hello Jain!
I was unable to delete the scripts in the launchapad. And finally I proceeded with a reset. I believe it is an Adobe bug due to updates with M1.

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Adobe Community Professional ,
Oct 01, 2021 Oct 01, 2021

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Hi @raffaelequa I see you haven't had any replies to your question yet, sorry about that! I'm not entirely clear about what you are having trouble with. Is this some type of third-party Illustrator plug-in that you want to remove entirely from your computer and you can't seem to uninstall it? What is Altro referring to? Any more details will help us figure out what might be going on.

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Community Beginner ,
Oct 02, 2021 Oct 02, 2021

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Hello Jain!
I was unable to delete the scripts in the launchapad. And finally I proceeded with a reset. I believe it is an Adobe bug due to updates with M1.

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Adobe Community Professional ,
Oct 05, 2021 Oct 05, 2021

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I'm so glad to hear you got this sorted out! Thanks for letting us know. 

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Community Beginner ,
Dec 13, 2021 Dec 13, 2021

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Hello Jain,

Facing the same issue. Can you tell me what did you reset?

Thanks

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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Hi @Shalini22222527nxlj What type of same issue are you facing? Can you describe what's happening in more detail? A “reset” in this case could mean uninstalling and reinstalling Illustrator. Have you tried that yet?

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Community Beginner ,
Dec 13, 2021 Dec 13, 2021

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Hello Jain, Thanks for getting back. I did uninstall adobe illustrator but the folder didn't go away. Now I see this: 

Shalini22222527nxlj_0-1639411947547.png

Do you suggest that I try reinstalling the app?

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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Yes, please try that and let us know how it goes. Are you installing the very latest version of Illustrator (v26.0.1)? Also, are you using the M1 Pro or M1 Max?

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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I reinstalled and now the three folders are back! 

Shalini22222527nxlj_0-1639498479149.png

I have the latest version (26.0.1). I am not using M1 Pro or M1 Max. I have a 2020 M1 MacBook pro. 

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New Here ,
Dec 22, 2021 Dec 22, 2021

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So how do we remove these annoying files from launchpad?

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Hey there! have you found the way to remove it? I was able to remove it by going to the Apple logo > About this mac > Storage > Manage > Applications > scroll down till you find that 3 annoying apps and hit delete. Hope it helps. 

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Hey @howwouldyoufeel! I actually wasn't able to fix it before. I just tried your fix and it absolutely worked. Thank You!!

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Community Beginner ,
Jan 22, 2022 Jan 22, 2022

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could you mark this as correct answer to help others easily find solution.

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