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Participant
December 20, 2022
Question

Adobe illustrator tutorials won't load

  • December 20, 2022
  • 2 replies
  • 342 views

Here is a screenshot of the problem you can see the grey box at the top (couldn't load tutorial) Any Idea why?

This topic has been closed for replies.

2 replies

Anshul_Saini
Community Manager
Community Manager
December 28, 2022

Hi @Moudh,

 

Thanks for reaching out. I checked your screenshot, and it seems your internet connection is not working. Illustrator is unable to pull the tutorials, and thus you are getting this error.

 

Let us know if the issue persists after connecting to the internet.

 

Thanks,

Anshul Saini

Monika Gause
Community Expert
Community Expert
December 20, 2022

Do other tutorials load?

Please tell us what you have searched for and how you got there so we can try it out.

MoudhAuthor
Participant
December 20, 2022
Hello,
Only a couple of of them work the majority don't.
Regards
Monika Gause
Community Expert
Community Expert
December 20, 2022

Can you please post examples of those that work and those that don't and please post how to get there. Because that would be important to know to get this fixed (which is - I suppose - what you want to happen, no?)