Adobe Illustrator Version 26.5 ● File Creation Window ● Truncated Type Displayed

Explorer ,
Sep 01, 2022 Sep 01, 2022

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AdobeAdobe_Illustrator_File_Creation_Window_Anomaly_09-01-2022.pngAdobe Illustrator ● Version 26.5

● File Creation Window ● Truncated Type Displayed ● See Outlined Red Boxes (Attached Image File)

________________________________________________________

OPERATING SYSTEM

macOS Monterey ● Version 12.5.1

________________________________________________________

COMPUTER SPECIFICATIONS

Model Name:                   M1 Mac Studio

Model Identifier:             Mac13,2

Chip:                                Apple M1 Ultra

Total Number of Cores:  20 | 16 performance | 4 efficiency

Memory:                           128 GB

________________________________________________________

● Apple M1 Ultra with 20-core CPU, 64-core GPU, 32-core Neural Engine

● 128GB unified memory

● 8 TB SSD storage

● Front: Two Thunderbolt 4 ports, one SDXC card slot

● Back: Four Thunderbolt 4 ports, two USB-A ports, one HDMI port, 

             one 10Gb Ethernet port, one 3.5 mm headphone jack

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correct answers 1 Correct answer

Explorer , Sep 02, 2022 Sep 02, 2022

Thank you for your response, Anubhav.

Your suggestion to change the UI scaling resolved my issue.

Thank you.Adobe_Illustrator_New_Document_Window_Type_Truncation_Resolved_09-02-2022.jpg

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Adobe Employee ,
Sep 02, 2022 Sep 02, 2022

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Hello Steve-S,

 

Sorry to hear about this experience. I would request you try resetting the Display Resolution and Scaling under System Preferences to the default and changing the UI Scaling in Illustrator's preferences to small and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Explorer ,
Sep 02, 2022 Sep 02, 2022

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Thank you for your response, Anubhav.

Your suggestion to change the UI scaling resolved my issue.

Thank you.Adobe_Illustrator_New_Document_Window_Type_Truncation_Resolved_09-02-2022.jpg

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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Hello Steve-S,

 

Glad to hear that the problem was resolved. Feel free to reach out if you need further assistance. We'd be happy to help.

 

Regards

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