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After Exporting Image Gets Pixelated

New Here ,
Jan 27, 2019 Jan 27, 2019

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Hello guys, I've been doing the same thing for years, but for some weird reason after the latest update everytime I expert a business card with a 300-350 dpi all logos of any business cards I create is pixelated.

I thought "well, it's just my new macbook pro's amazing resolution that is making it pixelated when I view the exported image"

It turns out after being printed it was a little pixelated. I don't know what the heck I'm doing wrong since I've been doing the same for years.

You might say to export as a PDF, I really can't because the company printing the cards only accepts JPEGs with 300-350dpi resolution.

The way I export it is FILE > EXPORT > EXPORT AS

Screen Shot 2019-01-27 at 10.51.10 AM.png

Here's an example of the latest card after being exported:

businesscard_Front.jpg

My client send me a picture of how it looks after printing:

dee eLandscaping.JPG

And the .AI file open without any pixels since the logo was designed inside Illustrator, as you can see, there's no pixelated images:

Screen Shot 2019-01-27 at 10.50.33 AM.png

Please, I hope someone can help.

Thank you all!!

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correct answers 1 Correct answer

Community Expert , Jan 27, 2019 Jan 27, 2019

The print doesn't show pixels, but the result of halftone screening.

So probably the company is now using different processes than they used to.

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Community Expert ,
Jan 27, 2019 Jan 27, 2019

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The print doesn't show pixels, but the result of halftone screening.

So probably the company is now using different processes than they used to.

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New Here ,
Jan 28, 2019 Jan 28, 2019

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I feel it looks just like the exported image, if you look closely at the bottom of the logo

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Community Expert ,
Jan 27, 2019 Jan 27, 2019

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That type of artwork should be submitted to the vendor as vector, not a bitmap jpg. If it must be jpg, the resolution should be much higher, probably minimum 800 ppi. I would suggest hiring a different printing company that will accept native AI files or PDF.

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Community Expert ,
Jan 27, 2019 Jan 27, 2019

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There will still be halftone screening in the printed result.

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Community Expert ,
Jan 27, 2019 Jan 27, 2019

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True, the halftoning that the vendor is using is too coarse.

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New Here ,
Jan 28, 2019 Jan 28, 2019

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But the thing is, the final result looks exactly like the exported version in JPG.

So I don't think it's a problem with the printing.

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Community Expert ,
Jan 28, 2019 Jan 28, 2019

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Tfruas  wrote

But the thing is, the final result looks exactly like the exported version in JPG.

So I don't think it's a problem with the printing.

Could be true, confirming the old sentiment, "garbage in, garbage out."

the company printing the cards only accepts JPEGs

That's the real problem here. You should never have to rasterize vector graphics to submit them for for print. They should stay vector until they are sent to RIP. Otherwise, there is no point designing in vectors.

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Community Expert ,
Jan 27, 2019 Jan 27, 2019

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I wonder if halftoning is causing the bad result, or is it just bad paper/printing.

You will get halftoning on anti-aliased edges, but I wonder why there is such a big difference in sharpnes in comparable areas.

fuzzy.png

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New Here ,
Jan 28, 2019 Jan 28, 2019

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By the way, I forgot to mention on the post when I export something and send it to them on photoshop with the same settings, it works like a charm, I have no problem at all. Do you think it's something I'm doing wrong or a default setting that is weird or something ?

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New Here ,
Mar 19, 2019 Mar 19, 2019

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Did you find a solution? I'm having the same problem - if I export to a jpg, then it prints pixelated and I can't understand why.

I'm also scaling to multiple sizes... but what I have is an original Illustrator image all vector so I don't understand what I'm doing incorrectly.

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Community Expert ,
Mar 20, 2019 Mar 20, 2019

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A JPEG is made of pixels. If you export a JPEG, you are 'pixellating' your vector image.

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New Here ,
Mar 20, 2019 Mar 20, 2019

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Yes, I understand that. Let me be more clear. I'm exporting at 300 DPI. There's absolutely no cause for it to print with easily visible step-blocks (which look like pixellation) instead of smooth lines.

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Community Expert ,
Mar 20, 2019 Mar 20, 2019

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Is it only pixellated after printing? What software are you printing from?

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Community Expert ,
Mar 20, 2019 Mar 20, 2019

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300 ppi is good for images. For lineart you want a higher resolution.

Did you turn ant-aliasing on when exporting?

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New Here ,
Jun 02, 2022 Jun 02, 2022

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Yes even I am also facing a same issue. But I am facing a lot of problem could one one answer for my question

 

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Community Expert ,
Jun 02, 2022 Jun 02, 2022

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LATEST
quote

Yes even I am also facing a same issue. But I am facing a lot of problem could one one answer for my question

 


By @Sravanthi24698753mtzy

 

And the answers in this thread didn't answer your problems?

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New Here ,
Mar 20, 2019 Mar 20, 2019

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I did turn on anti-aliasing, and also Scale Strokes and Effects. I created outlines of the text. Put everything together on one layer and scaled it, then exported as a jpg. I placed those into an InDesign Document to run a test print and they looked very pixelated.

I think what happened is that when I scaled it I may have shifted the dimensions by a tiny margin since I didn't have the width and height locked. The original is ever so slightly out of square.

I redid all the files last night, exporting each size as a pdf and a jpg, then ran another test print through InDesign this morning, and they are printing fine now.

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Community Expert ,
Mar 20, 2019 Mar 20, 2019

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sirenicity  wrote

I redid all the files last night, exporting each size as a pdf and a jpg, then ran another test print through InDesign this morning, and they are printing fine now.

PDF should be your choice, it keeps the scalable vector information instead of turning it into fixed pixels as jpeg.

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