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All Group cancelled when opening dxf files

Community Beginner ,
Jun 11, 2024 Jun 11, 2024

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I grouped all in cad. But when I open it on AI, all groups were cancelled. I have to re-group them again. But the dxf file works on old version of AI. Is anything wrong with my settings? How to fix this?

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How-to , Import and export

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Adobe Employee ,
Jun 11, 2024 Jun 11, 2024

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Hello @云涛37970100z6x1,

Thanks for reaching out. Would you mind sharing some more details, like the exact version of the OS/Illustrator, public links to sample Ai and DXF files after uploading them to Dropbox/Google Drive/etc. and a screen recording of your workflow and the problem encountered (https://adobe.ly/4b07B9o), so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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Thank you so much for your reply. The software I used to conbine all drawings into one file:

1000009886.jpg

When using this version of AI to open the file, all drawings were grouped individually.

1000009888.jpg

But when I use this version, all group cancelled. 

1000009887.jpg

We handles cloth drawings and we usually pile up all sizes together. If group function not working, we can't separate each size. Any way to achieve this? 

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Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Hello @云涛37970100z6x1,

Thanks for sharing the details. Would you mind checking if this happens with a newer version of Pattern Magic: https://adobe.ly/3zbH23G as well?

Also, kindly share a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of your workflow and the problem (https://adobe.ly/3zbH3Vi), so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Adobe Employee ,
Jun 28, 2024 Jun 28, 2024

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Hello @云涛37970100z6x1,

We're still waiting for your response on this issue. Please update the discussion to let us know if it has been resolved or if you still need assistance.

Thanks,
Anubhav

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