An unknown error on illustrator?

This topic has been closed for replies.

Correct answer Monika Gause

Is this a fresh installed version?

Can you try and reset the preferences? This will erase all your settings. https://helpx.adobe.com/illustrator/using/setting-preferences.html

Did you already click on the "More Infos" link in the error window? What does it say?

Correct answer

Community Expert

Is this a fresh installed version?

Can you try and reset the preferences? This will erase all your settings. https://helpx.adobe.com/illustrator/using/setting-preferences.html

Did you already click on the "More Infos" link in the error window? What does it say?

Participant

it said mulltiple things like update drivers

Participant

Illustrator preferences and other tool bars won't upload and when I try to exit the program, it always pops up unknown error

Sign up