Application Frame disappears offscreen, won't stay onscreen after I reset it.

Forum|Forum|8 years ago
September 27, 2017
3 replies
4831 views

I'm running Illustrator CC 2015 on a 27" iMac under Sierra 10.12.6. It has started the annoying behaviour of opening with the Application Frame fully off-screen. This post (Illustrator 2017 Application Frame opens offscreen on second monitor and i can't reset it to be fully onscreen ) helped me get it back by changing my resolution to reveal the frame and dragging it out to be maximized.

However, after quitting Illustrator it refuses to retain that screen setting. Each time it opens now with the Application Frame off-screen again.

Does anyone know how I can force Illustrator to keep the Application Frame on-screen from now on?

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oliviaf60503764

New Participant

I lost my main InDesign window, the one with all the essentials at top. It's hidden between my 2 monitors (I have a MacBook Pro paired with an LG 4K monitor. Not sure how to get it to appear again. I can see my design file window just fine. It's the main application home base window that is gone. I tried swapping monitor positions in System Preferences to no avail. Rebooted. Relaunched InDesign. Nothing works. Ugh!

Monika Gause

Community Expert

Try and reset the workspace.

Try and disconnect the second monitor. Then restart the computer.

Srishti Bali

Community Manager

Hi dugost,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

Monika Gause

Community Expert

So you already moved the positions of your monitors around? Or exchanged first and second screen?

dugostAuthor

Inspiring

No, I'm only using the single monitor of my iMac. That thread led me down the right path by reminding me that I could change my resolution to reveal a portion of the Application Frame. When I did that I was able to maximize it, reset my resolution and then maximize it again for my entire screen's native resolution.

It's just that each time I reopen Illustrator it doesn't remember the last placement of my Application Frame and sets it off-screen again. I need to know how to force it to appear where it should be each time I launch Illustrator.

Monika Gause

Community Expert

DO you use any of these virtual desktop functions - like Spaces or whatever it's called?

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