Artboard Rotation while using touchpad for zoom in Illustrator 25.3

[Amir Mahdi Moslehi]

Hi, recently I faced a new problem. When I use the trackpad for zoom-in/out the artboard keeps rotating. I don't know how can I fix this problem.

[abbywilliamsdesign]

PLEASE add a feature to disable or lock the rotation. I use a trackpad and this is slowing my workflow like crazy. 

[Doug A Roberts]

Staff are aware, but I would suggest anyone who wants this changed should go to the uservoice post to vote and comment:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43637925-canvas...

[toddd57360975]

I have removed the shortcut to rotate view (shift +h) but holding shift and hitting space changes the hand to the rotate tool as well and I cannot find a place to turn this off.  Unforutnately I use shift + alt frequently to adjust my art and oftentimes my finger might hit the space key instead and my view starts moving which is really frustrating to me.  Would love a way to lock view or turn off this feature entirely to me as for my workflow its simply an annoyance.

Any assistance would be greatly appreciated.

[PeterPetersen]

Is there a way to disable this feature?

I spend most of time in Illustrator and my workflow doesn't need it. It's annoying.

I couldn't find it on shortcuts keys menu to delete it.

windows 10

[marliton]

Hi. Apparently, is not possible to disable the Rotation View feature.

Just for curiosity: why does that feature botter you? It doesn't seem to be intrusive.

[PeterPetersen]

While alternating from Ctrl + SPACE (zoom) to SPACE (move) usualy my second finger rest over SHIFT and sometimes is pressed.

if u press SHIFT + SPACE, BINGO! u have your artboard rotated.

it is probally muscle memory from MODO (3D software), but I can't help to avoid it, meanwhile I should be able to deactivate the rotation view shortcut.

[kvanburen.joyorganics]

I agree! This is extremely frustrating when I am trying to select multiple things and wanting to pan scroll through my workspace. We should be able to edit the shortcut!

[lutaylor]

This is also making me insane. I'm on my Macbook trying to resize something quickly, and I keep accidentally rotating the view when I use my trackpad. It's so much harder to work with my trackpad now, and I just barely figured out how to manually enter "0" in the bottom left corner after accidentally rotating the view. 

[PeterPetersen]

Hi, for a workaround on mackbook u can disable the zoom pinch on the OS system preferences in the trackpad settings. 
For those who use mouse, there is no way yet.

[dibrenzo]

Oh my god this feature is soooo annoying!  I work on the Cintiq Pro 24 and with my workflow and the remote control the canvas is constantly rotating and interrupting my workflow because I have to stop, View>Reset Rotate View.  It happens at least a dozen times an hour.  SO ANNOYING! They need to introduce a way to disable this feature.  

[eplyler]

Loved the idea of this for my iPad workflow (via Sidecar) but using Illustrator on Macbook Pro with the trackpad, I am constantntly rotating the view now and I am fully disrupted. Adobe, please enable a way to toggle this feature off for trackpad users!

[Doug A Roberts]

Please add comments and votes here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43637925-canvas...

[willm32629393]

Hi there,

Does anyone know of a way to switch off the ability to rotate view completely? 

It's not just unecessary for me, it's also inconvenient as the gesture I usually use to zoom in is too similar to the new gesture for rotation in the update, so the view keeps rotating when I don't want it to!

Can I get rid of it? 

Any help would be much appreciated,

Thank you,

Kia

[willm32629393]

I meant to say I'm talking about Adobe Illustrator, not Photoshop

Thanks

[Sophie Rawlingson]

Is there anyway to lock Rotate View on Illustrator while using a laptop / Mac?

I see why the new feature is useful, but every other zoom in or out on my trackpad, I'm accidentally rotating the display which is very frustrating. I just want it to stay at zero degrees of rotation.

[Doug A Roberts]

The only way I can think of is to turn off the rotate gesture in your OS trackpad preferences. There is no way within Illustrator itself.

[Sophie Rawlingson]

Thanks Doug! This works well.

[Cat Monroy]

Yo utlizo mi trackpad y si muebo mis dedos para hacer zoom hay ocasiones que me rota todo el lienzo por la nueva función que tiene illustrator y no quiero que rote!

Cómo bloqueo esta función o cómo puedo regresar a su angulo original?

 

 

[Myra Ferguson]

It doesn't appear there's a way to lock it. I saw that there is a feature request for a lock on the Illustrator Uservoice site. You could upvote it and add any comments there for the Illustrator team.

[Albertine3]

This new option of rotating the view in Illustrator is probably great for some users but it's just awfull for me! It keeps rotate when I really don't want, it makes me mad!! How can I unable this option ?

[Anna Lander]

Well, Rotate View tool doesn't start working spontaneously,  just don't call it (make sure to use the H shortcut for Hand, not Shift+H which is for Rotate View). You can also edit the Tools panel and delete the Rotate View tool from there. 

[Doug A Roberts]

It may do if you're using touchpad gestures to zoom.

[Anna Lander]

ah, yes. My touchpad works for navigating, so I could not repeat the issue.

yes, then the best way is to report a bug. 

[Jacob Bugge]

Albertine,

You can also follow the advice from pixxxelschubser here,

https://community.adobe.com/t5/illustrator/how-do-i-disable-rotate-view-with-trackpad/td-p/12147313

[Ton Frederiks]

In the Preferences.