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Assets Export Problem !!

New Here ,
Feb 19, 2017 Feb 19, 2017

I have a problem with my #Illustrator CC 2017. There is a 1px transparent margin is added to the output PNG, as I have set up a complex document with various art-boards this is a serious problem for my workflow.

The hint by adobe guide doesn't help, as my document was already on 72dpi. I guess it is a bug.

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correct answers 1 Correct answer

Adobe Employee , Oct 19, 2017 Oct 19, 2017

Hi,

We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.

Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

Warm Regards,

Ashutosh Chaturvedi  | Sr. Quality Eng

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

Are all artboards aligned to the pixel grid, that is: positioned at full pixels?

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New Here ,
Feb 21, 2017 Feb 21, 2017

I'm assuming you're using the export panel?

Yes, this trouble show while using export panel for assets.

Is your document set to be in RGB?

Yes, sure RGB

And as Monika mentioned, are you aligned to pixel grid? All of these factors are important.

Yes, it's all aligned.

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Community Expert ,
Feb 22, 2017 Feb 22, 2017

So I just made this shape in Illustrator, exported it using the export panel, and then opened the PNG inside of Photoshop to check it. If you see the gap between the top of the canvas and the stroke, it appears there is roughly a 2px gap there. Is that what you're referring to in your case? If I check that gap, there is some pixel data there, semi-transparent pixels on the edge for blending/anti-aliasing.

Screen Shot 2017-02-22 at 8.14.01 AM.png

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Community Expert ,
Feb 20, 2017 Feb 20, 2017

I'm assuming you're using the export panel?

Is your document set to be in RGB?

And as Monika mentioned, are you aligned to pixel grid? All of these factors are important.

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Advocate ,
Feb 20, 2017 Feb 20, 2017

Maybe it's Anti Alias?

pawel

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Adobe Employee ,
Oct 19, 2017 Oct 19, 2017
LATEST

Hi,

We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.

Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

Warm Regards,

Ashutosh Chaturvedi  | Sr. Quality Engineering Manager – Illustrator

Adobe. Make It an Experience.

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