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Background disappears when saving to PDF

Forum|Forum|16 years ago
September 10, 2009
8 replies
49073 views

Mac OS 10.4.11 Acrobat Pro CS4 - Saving an A4 file from Illustrator (or InDesign) with a complete colour background to PDF leaves out the background - see attachment. Even if I remove all the elements in the file and save it still leaves out the background. I have tried several resolution settings in the PDF dialog window, used spot plus CMYK colours and flattened before saving to PDF. Never had this problem with previous version of Illustrator/Acrobat, I have also posted this in the Acrobat Forum as I am unsure which program is the offender.

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Correct answer TommyTwoBrains

And now you've convinced me.

This is the solution:

Acrobat > Preferences > General > Accessibility...

...at the top: "Replace Document Colors" toggle off...

Worked for me anyway - the symptoms are the same.

I inadvertantly set it this way when trying to find a method by which I could change the background colour from the default grey; then, for one reason or another, forgotten what I'd done.

Hope this helps other people as daft as me.

A

Awais29378880h8tb

New Participant

sir mu backgrounf vamish after saving ai file in illustator plz help me i have 2017 cc version of adobe illustator

Monika Gause

Braniac

sir mu backgrounf vamish after saving ai file in illustator plz help me i have 2017 cc version of adobe illustator

By @Awais29378880h8tb

Please create a new thread in this forum.

And answer the following questions:

- what kind of background is it? A picture you placed? SOmething in Illustrator?

- when does it vanish? directly after saving? Or when you re-open the file?

- oes it vanish in Illustrator or in some other application?

J

Jasper222818227968

New Participant

I had the same issue. Was to do with accessability in preferences.

T

thompsonr@uncw.edu

New Participant

Thanks for your help on this is was driving me up the wall. My file would open online correctly but would not open on my version with the backgrounds. You are a life saver.

Jacob Bugge

Inspiring

salochin,

Have you considered reinstalling Acrobat?

W

Wade_Zimmerman1

Inspiring

here does not seem to be anything wrong and I have yet to see a image

of this file as it is displayed on his screen with the missing

background.

and nor do I recall this being a problem before the update and I

cannot believe that there is no one here or anywhere ese hat has never

encountered this problem if it actually was an

issue.

he OP has to show us the problem in order for this to be believable!

P

Printer_Rick

Inspiring

File: Open the native AI with Acrobat, tell me what you see.

P

Printer_Rick

Inspiring

A few other things to try:

When you open the AI in Acrobat, open the Layers panel on the side. Are any hidden?

If the background is a spot color - in Acrobat, Advanced: Print Production: Output Preview: Does the spot color appear as white in the color list?

Back to AI. Double click on the spot color swatch. type in "PANTONE 327 C", hit enter. Double click swatch again, pull down to "Book Color" in Color Mode. Save as AI, enable PDF compatibility, then open the AI again in Acrobat.

PrepressPro1

Braniac

Wade - Find attached the PDF problem file, should have posted it earlier - blindingly obvious when pointed out.

I don't see where there is any Background missing. The PDF you posted has a Background of PMS 327. So what are you talking about when you say the "Background" is missing in the PDF? We have not idea what your background is supposed to look like, if it is not just a flood of PMS 327. We can't see what you are thinking it should look like in your mind. So please tell us what is, if anything, actually missing.

PrepressPro1

Braniac

You may need to make the bleed area of the Artboard bigger. What is it currently set to. Make the bleed larger then the object which is bleeding. This is under File>Document Settings>Bleed and View Options. I have had this happen with a couple of files with background images and I just increased the bleed.

salochin48Author

Known Participant

Jacob - the green background is already an A4 rectangle (210x297mm) the same size as the document.

Luke - The background layer has the print box ticked to allow it to print (see atttachment) and the spot colour is PANTONE 327CVC, shortening the name did not have any effect.

PrepressPro1 - the artboard (document) is set at A4 (210x297mm) with no extra bleed as the background has no bleed. However I then put a bleed of 8mm in the 'Document Setup' even though the document has no (green) background bleed - it is still missing the background in the subsequent saved PDF.

Bit of a bugger.

Luke Jennings

Inspiring

Is overprint preview turned on in Acrobat?

Luke Jennings

Inspiring

Is the background on a layer that has been set to not print?

Is the background in a spot color with a long name?

Jacob Bugge

Inspiring

salochin,

What if you just create a rectangle with a fill in the back and use that as background?

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