Inspiring

Question

[Bug] "Print As Bitmap" (unchecked) checkbox is not honored.

Forum|Forum|2 years ago
February 8, 2023
3 replies
4273 views

When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
a) In the Summary, it gaslights me.
a) When I press Done and reopen, it's checked again.
c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.

I'm on AI Version 27.2, just updated.
Apple M1 Max, MacOS 13.1

This topic has been closed for replies.

cb924

Participating Frequently

I have the same problem. But when I uncheck the "print as bitmap" I get the following error message: "The Adobe Print Engive has failed to ouitput your data due to an unknown problem."

A

Anubhav M

Community Manager

Hello @cb924,

We're still waiting for your response on this issue. Please update the discussion to let us know if it has been resolved or if you still need assistance.

Thanks,
Anubhav

cb924

Participating Frequently

I'm on a MacStudio OS 14.05, working in InDesign 2022. I"m attaching a screenshot of the error message, with the file showing behind it. Meantime, I'll go and upgrade to InDesign 2024 and see if it fixes the problem.

Monika Gause

Community Expert

Please tell us what's in your artwork.

Please show screenshots of the artwork.

Please show the printed result.

theryzorAuthor

Inspiring

The problem persists regardless of what is in the artwork. I have tested with all sorts of files, and also tested on the old version 27.0.

The bug is still relevant despite the printed results of the artwork (please see the GIF I originally attached). But I'll attach the results of a simple black circle here. Note the stair-stepping pixelation on the Illustrator output (this is with Print as Bitmap unchecked, but it still showing on the Summary page as "On" [again, please see GIF])

TIA

Monika Gause

Community Expert

Can you tell when this started? Latest version?

Did you reset the preferences after updating?

Might be worth a try (rename the preferences folder, since that can be undone)

If it doesn't work, then you might need to report it as a bug here: https://illustrator.uservoice.com

Brad @ Roaring Mouse

Community Expert

Illustrator is a Postscript-based drawing program, so If you're printing to a non-Postscript printer, it cannot send vector anyway, so you better off abandoning this approcah and saving the file as a PDF and printing from Acrobat (Acrobat acts as the Postscript RIP to render your graphics at the best possible with your printer). Illustrator WILL NOT act as a RIP, so regardless of the setting, it sends a bitmap. If your printer DOES have PS emulation, or PDF direct input, you need the right driver, as Illustrator only knows what the driver you've installed on your Mac tells it.

theryzorAuthor

Inspiring

I have a HP LaserJet 400 M401. I’ve had this setup for years and only
recently noticed this issue. The issue doesn’t happen with InDesign, and
the results between “Print as Bitmap” checked and unchecked are night and
day there.

Met1

Legend

>I'm on AI Version 27.2, just updated

You might want to check if you need to update your print drivers too...

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