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Can't finish previewing?

Participant ,
Nov 02, 2018 Nov 02, 2018

With latest Illustrator update, this error has started appearing.

The document gets switched to wireframe and can revert only by restarting AI.

I have brand new MacBook Pro – hardware is not the problem.

What's wrong?

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correct answers 1 Correct answer

Adobe Employee , Nov 05, 2018 Nov 05, 2018

Hi,

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1

Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in while updating.

Regards,

Srishti

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

Is it already the update to the update that was published today?

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Adobe Employee ,
Nov 05, 2018 Nov 05, 2018

Hi,

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1

Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in while updating.

Regards,

Srishti

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New Here ,
Feb 22, 2025 Feb 22, 2025

I am still having this problem in ver. 29.2.1. I was applying a stroke on a shape that had a gradient. Now, all shapes are in wireframe mode.

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Adobe Employee ,
Feb 24, 2025 Feb 24, 2025
LATEST

Hello @hugo_1796,

Would you mind sharing more details, like whether Illustrator behaves this way with all files, system specs (CPU/GPU/Memory), and a small screen recording of the problem so I can better assist you?

Anubhav

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