Can't Save Any Illustrator File with New 2020 Update

[kcelsi1999]

Hello. I just updated Illustrator to the newest version and now I can't save any file. When I go to Save and hit the OK button in the Illustrator Options box, I get an error that says "An Unknown Error Has Occurred". This happens with all files, new and existing. I need this for my job so this is a very urgent problem if no file can be saved. Is this a bug in the new update? PLEASE HELP before I have to work on Monday!!

[defaultjyvi6xmp2g1c]

Same thing is happening to me. None of these fixes are working for me.

[jorisb98158319]

Same happend to me yesterday, I maneged to save it on the adobe cloud, but I much rather have it on my computer. Tried all the fixes but none are working. I'm using the 25.2.1 version of Adobe Ai and MacOs Big Sur.

[Monika Gause]

Is Illustrator allowed to write to your disk?

[jorisb98158319]

Yes, i'm pretty sure its allowed, never changed it. Where can I double check this?

[defaultbul31ipjnuc9]

How do you establish if you have or haven't granted Illustrator access to write to disk? 

[lainegarnett]

Thanks so much! This helped me.

[LSPGraphics2]

This worked for me! thank you!

[default70cvui9ffqrq · Accepted solution]

My error said "Unable to find file" 

This worked for me:

1. Save as

2. Save Cloud Document

3. Name your file and save in cloud

4. Save as

5. Now you should be able to save local on your computer

[Rasmus5C73]

This worked for me - thanks!

[TPDG]

i am working on a macbook pro (monteray and illustator 22) with external monitor. once i unplugged my external monitor i was able to see save dialog box and was able to save again. After plugging in my monitor i was unable to save again.

[Monika Gause]

Monterey has several severe issues.

There are issues with USB hubs and there are memory leaks.

[cameronwerth]

If you're using windows, windows security can also block you from being able to save anything from any particular app, such as Illustrator, Photoshop, etc.

I - To fix this go into your computer setting panel. 

II - Go to "Virus & Threat protection". 

III - Select "Manage settings" under the Virus & threat protection setting tab. 
IV - Scroll down till you see "Controlled folder access" and select "Manage Controlled folder access". 

V - A) Turn off "controlled folder access" or

        B) Select "Allow an app through controlled folder access" and then select "Add an allowed app" to select the app (Illustrator, Photoshop, etc.)

VI - And now hopefully you should be able to save your project!

Hope this helps someone!