Hi There, I've been working on a file for a cople of days that's on my desktop. Today I opened the file, made some edits and hit CMD + S and saw this error... Things I've tried...Copying the art into a new document and savingSaving the new document to different disks (all local, no servers)Creating a blank document with nothing in it and saving Bascially, I can't save anything - has anyone else seen this?CheersBen

Legend

Answered

Can't save file 'this file cannot be found' error

Forum|Forum|4 years ago
February 3, 2021
52 replies
119370 views

Hi There,

I've been working on a file for a cople of days that's on my desktop. Today I opened the file, made some edits and hit CMD + S and saw this error...

Things I've tried...

Copying the art into a new document and saving
Saving the new document to different disks (all local, no servers)
Creating a blank document with nothing in it and saving

Bascially, I can't save anything - has anyone else seen this?

Cheers

Ben

Bug

Correct answer maryannr44378043

I had the same issue and instead of double clicking the document, I dragged it down to the Illustrator icon in my Dock and it opened up just fine. I hope I don't have that issue again though.

Show previous replies

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LIGHTINI-JKW

Participant

It would seem the solution to this lies with the location in which the file is saved. I found that I could save the same file to a memory stick or even another folder inside the folder in question. Weird but worked. Damn Adobe, sort our your coding....

R2S Marketing

Participant

Another workaround, I clicked on Share Document and saved it to the cloud. After it saved to the cloud the doc automatically saved and I was also able to save as afer this.

C

connyjl

Participant

I do not have multiple accounts to log out of like the "CORRECT ANSWER" seems to have as a fix.

What works for me: do not just hit save with the ai file extension selected in the pull-down menu,

Type out .ai manually in the file name (Save as) . Never have the error message if I do this.

B

Bond Badin

Participant

I save as and with .eps, it works.

Then quit the program and start it again.

Open the .eps file you've just saved.

Save as and change it to be .ai.

Have a nice day.

O

olaltk

Known Participant

I found that if I end all tasks under Adobe Illustrator in Task Manager and leave open only the task with the file that can't be saved - then when I go back to Illy the file will save....

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mikem2292397

Participant

I had the same issue and still couldn't save even after trying the save as SVG trick. I found that in the save dialog box if unchecked the "use compression" I could get the file to save as normal.

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Osama223991297o4v

Participant

Save the file in EPS format, then restart Illustrator and reopen the file and save it in AI format

S

Seifo

Participant

I had an issue with that recently even though I have the full Adobe Creative Cloud package, the solution I found that worked for me was saving the document on the cloud first, then proceeding to saving it on my laptop.

Hope this helps.

m00gwai

Participant

Had the same issue. I was able to save as an .eps (safety measure before force quit). Then I used the force quit, reopen, and was able to save normally again. This was not a free account issue for me.

E

EnzoLH

Participant

Howdy!

I was having this problem too, but may have found a FIX!, though I don't know how or why it works. I change the document colour mode (RGB/CYMK) from whichever I am using then undo (so my file doesnt look whack) then save again and it works. Would love if someone who is having this problem could attempt this and verify.

Best,

e

M

Matthew Gagnon

Participant

This worked for me as well. I went to file, document color mode, and changed it to CMYK. I then switched it back to RGB and was able to save after doing this.