Can’t select ‘Show Indic Option’ in Adobe Illustrator CC2019 on mac OS Mojave

Forum|Forum|7 years ago
November 12, 2018
3 replies
7848 views

Hi me and my team use MacOS 10.14 (Mojave) and Adobe Illustrator CC2019. We have to use ‘Show Indic Option‘ to work with Thai language but some of them can’t select ‘Show Indic Option’. Do you have an idea how fix this issue?

Thank you

{Renamed by MOD}

Correct answer lauriec25423063

This issue was in Illustrator, not InDesign.

I deleted this pref file and fixed it: /Users/

I

inbalw21129554

Participant

I can't choose the "show Indic option" as well...
I can see it, but when I'm trying to sign the check box it doesn't work...

Srishti Bali

Community Manager

Hi Inbal,

Thanks for reaching out. This issue has been raised by a few other users as well. I would request if you can upvote this issue here Unable to uncheck Type Pref Indic options & Fill object with placeholder text on preference migration from 22.1 – Adobe … and install the pre-release build as suggest on this page.

As part of the Pre-release program, you will have access to our latest builds and get an opportunity to directly share your feedback and suggestions with the Illustrator Product and Engineering teams.

Regards,

Srishti

B

Boghos

Participating Frequently

Hi, having same problem i guess.
Can't find the indic options in the preferences.
Plz help!

L

lauriec25423063

Participant

I also have Mojave and cannot check this box. A co-worker has High Sierra and the same version of Illustrator (23.0.4) and she is able to check the box. Could be an Apple/Adobe issue.

Srishti Bali

Community Manager

Hi Laurie,

Thanks for reaching out. When you say you can't use "Show Indic Option", does that mean you don't see that option on your system or it is there but grayed out? Please share a screenshot of the Illustrator Preferences (as shown above).

You could also try resetting preferences for Illustrator (How to set preferences in Illustrator) and let us know if that works.

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Regards,

Srishti