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Participant
May 23, 2022
質問

colors turninig into yellow

  • May 23, 2022
  • 返信数 5.
  • 2167 ビュー

Although I have the latest version of Adobe Illustrator installed, the colors of the graphics and some artboards are turning into yellow! I tried uninstalling and installing again but nothing happened..

このトピックへの返信は締め切られました。

返信数 5

Anshul_Saini
Community Manager
Community Manager
June 2, 2022

Hi @basmala224122280xtc,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

 

To avoid this, you may try the following steps:

  • Embed the images in the document
  • Uncheck the "Include linked files"
  • Downgrade to an older version of Illustrator 

 

Let us know if this works for you or not.

 

Thanks & Regards,

Anshul Saini

Anshul_Saini
Community Manager
Community Manager
May 26, 2022

Hi @basmala224122280xtc,

 

We are sorry to hear about the trouble you are facing. In addition to Ton's suggestion, please check if pressing ctrl+e/ cmd+e helps resolve the issue or not?

 

If it doesn't, then please share your system specification and confirm if this is happening in all documents or a specific one?

 

We will be looking forward to your response.

 

Thanks & Regards,
Anshul Saini

Ton Frederiks
Community Expert
Community Expert
May 26, 2022
Ton Frederiks
Community Expert
Community Expert
May 23, 2022

Can you check your document color profile (can be found at the bottom of your window)?

Ton Frederiks
Community Expert
Community Expert
May 23, 2022
Ton Frederiks
Community Expert
Community Expert
May 23, 2022

These graphics are they images or vector art created with Illustrator?

Participant
May 23, 2022

Some graphics are imported from Photoshop while another graphic imported from envato.