colors turninig into yellow

New Here ,
May 23, 2022 May 23, 2022

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Screenshot 2022-05-23 202117.pngAlthough I have the latest version of Adobe Illustrator installed, the colors of the graphics and some artboards are turning into yellow! I tried uninstalling and installing again but nothing happened..

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Adobe Community Professional ,
May 23, 2022 May 23, 2022

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These graphics are they images or vector art created with Illustrator?

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New Here ,
May 23, 2022 May 23, 2022

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Some graphics are imported from Photoshop while another graphic imported from envato.

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Adobe Community Professional ,
May 23, 2022 May 23, 2022

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Adobe Community Professional ,
May 23, 2022 May 23, 2022

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Can you check your document color profile (can be found at the bottom of your window)?

Doc profile.png

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Adobe Employee ,
May 26, 2022 May 26, 2022

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Hi @basmala224122280xtc,

 

We are sorry to hear about the trouble you are facing. In addition to Ton's suggestion, please check if pressing ctrl+e/ cmd+e helps resolve the issue or not?

 

If it doesn't, then please share your system specification and confirm if this is happening in all documents or a specific one?

 

We will be looking forward to your response.

 

Thanks & Regards,
Anshul Saini

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Adobe Community Professional ,
May 26, 2022 May 26, 2022

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Hi Anshul, there are more similar posts on image colors changing, like:

https://community.adobe.com/t5/illustrator-discussions/need-help-not-sure-what-is-going-on/m-p/12968...

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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Hi @basmala224122280xtc,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

 

To avoid this, you may try the following steps:

  • Embed the images in the document
    Anshul_Saini_0-1654208913163.png
  • Uncheck the "Include linked files"
    Anshul_Saini_2-1654208913067.png
  • Downgrade to an older version of Illustrator 

 

Let us know if this works for you or not.

 

Thanks & Regards,

Anshul Saini

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