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Colour graph looking wonky

Community Beginner ,
Mar 26, 2019 Mar 26, 2019

So I'm having this problem with how my Illustrator is displaying colour.
If I paste anything into it the colours does not display correctly, but after saving them they look fine again. The easiest way for me to demonstrate this is to show the colour graph, which looks completely normal in Photoshop, but looks wonky in Illustrator. It is especially noticable around the green to cyan section.

I'm currently using a iMacRetina 4k 21.5-inch 2017 running macOS Mojave, so "updating" the drivers as some other forums suggests that I've found online isn't an option. This iMac has a Radeon Pro 555 2048 MB GPU, not sure if that would affect this? It wasn't always like this, only started being noticable like this in 2019.

Screenshot 2019-03-26 at 11.50.10.png

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correct answers 1 Correct answer

Community Expert , Mar 28, 2019 Mar 28, 2019

Is your color management synchronized across all the Creative Cloud apps?

Do you have color profiles attached to the images?

Is Illustrator set up to respect the color profiles?

Which color mode isthe document?

What happens in overprint preview? Color proof?

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Community Expert ,
Mar 26, 2019 Mar 26, 2019

Is your system color calibrated?

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Community Beginner ,
Mar 26, 2019 Mar 26, 2019

Hi Monika, yes the display has been calibrated, here are the results:

Screenshot 2019-03-26 at 15.27.14.png

The colour graph remains wonky, I even went through some of the calibration profiles that Apple provides you with and none of them fixed the graph. I think this might be an Illustrator specific problem, here is what my Photoshop graph looks like for comparison:

Screenshot 2019-03-26 at 15.40.06.png

There are crosshair shapes visible in the yellow, cyan and magenta areas, but no prominent wonkiness like in the green section of my Illustrator graph.

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Community Expert ,
Mar 26, 2019 Mar 26, 2019

The thing that green can be an issue to display on screen. There are a lot of greens that can be printed, but are difficult to see on screen. The color panel reflects that.

This is a comparison between sRGB profile (shown as a white outline) and ECIv2 300 (in color). You see that some of the green colors are outside of the sRGB profile. This might result in the banding. When working in RGB, the color panel doesn't display colors that cannot be reproduced anyway.

Bildschirmfoto 2019-03-26 um 16.13.45.png

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Community Beginner ,
Mar 28, 2019 Mar 28, 2019

Thanks for clarifying the green display issue, but I still don't fully understand why it affects the display of my colours in Illustrator.

Here is an example, this is how one colour would display in Photoshop:
Screenshot 2019-03-28 at 11.39.42.png

Then as saved JPG in Mac's Preview:
Screenshot 2019-03-28 at 11.39.27.png

Then as an import in Illustrator:

Screenshot 2019-03-28 at 11.39.17.png

After I saved my Illustrator file it goes back to looking normal (as per Photoshop and Preview) but while I work in Illustrator, the above image is what I see. To someone that just does basic editing this difference might not matter, but my work is extremely colour sensitive so having all my colours distorted in Illustrator impedes my work considerably.

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Community Expert ,
Mar 28, 2019 Mar 28, 2019

Is your color management synchronized across all the Creative Cloud apps?

Do you have color profiles attached to the images?

Is Illustrator set up to respect the color profiles?

Which color mode isthe document?

What happens in overprint preview? Color proof?

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Community Beginner ,
Mar 28, 2019 Mar 28, 2019

Bingo, the colour profiles weren't synced. Googled around after your reply and found this link that proved useful: Sync Photoshop's Color Settings With All Creative Cloud Apps

Saved my colour profile that I was using in Photoshop and then used Adobe Bridge to sync it across all my apps.

Thanks you, Monika!

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Community Beginner ,
Mar 28, 2019 Mar 28, 2019

Here is what the colour graph looks like now in Illustrator for reference:Screenshot 2019-03-28 at 13.06.43.png

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Community Expert ,
Mar 28, 2019 Mar 28, 2019
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Glad you could solve it and thank you for the feedback and the link.

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