Copy link to clipboard
Copied
hi @Ton Frederiks , I got there in the end. It worked when I created the document on the "Print" tab. I used normal A4 dimensions and then created the document with -30 spacing and 0 bleed I believe. It's working great now! Problem solved. Thanks so much for your assistance, you really helped me get on the right page. Wishing you all the best. CHeers,Georgie
Copy link to clipboard
Copied
Thanks heaps for this Ton. im having trouble exporting as pdf.
i get this error message, I should send the file to the email address?
Copy link to clipboard
Copied
hi Ton, you should be able to access the below file.
https://illustrator.adobe.com/id/urn:aaid:sc:AP:6de09b41-74aa-4ab7-98f9-d0d07803b97d
Copy link to clipboard
Copied
hi Ton, I followed the below to save a copy as .ai file on desktop. See attached screenshots, I have sent an email to sharewithai@adobe.com to help further.
cheers
georgie
Copy link to clipboard
Copied
Sharewithai is for files that are corrupt. I cannot access those, please just attach the .ai file (with the extension changed to .pdf) to a message here. What is also possible is to share your pattern here befor truying to split it up.
Copy link to clipboard
Copied
Please see belwo file.
https://illustrator.adobe.com/id/urn:aaid:sc:AP:6de09b41-74aa-4ab7-98f9-d0d07803b97d
Copy link to clipboard
Copied
hi Ton, I re followed the original instructions again. I think i need to reach out to support to see why it's not working? On your export as screens file, you have have 72 artboards that can be exported, however, I do not. I have the warning sign. See below screenie. And further below, I have screenshoted the process.
Copy link to clipboard
Copied
Sorry here is the screenshot i wanted to highlight. @Ton Frederiks Ton, do you think im best to reach out to customer suport? thanks in advance, georgie
Copy link to clipboard
Copied
What does the warning sign tell you when you click it?
Copy link to clipboard
Copied
Sorry i meant to say when i export for screens, that 72 screens are selected, but one is in total export.
See screenshot again. (That is what I meant by warning).
Copy link to clipboard
Copied
What does the warning sign tell you when you click it?
Copy link to clipboard
Copied
Hey @Ton Frederiks , It's not clickable. Seems to export fine with indivual A4 page files, but NOT as a single file. see screenies.
Copy link to clipboard
Copied
Hi Georgie, I am afraid we don't make progress this way.
Can we start from the beginning?
You showed a file: SLIP DRESS_changes_LINDA_grade changes [Converted].aic
Can you Open that file and save it as PDF on your desktop? Make sure that in the Save Adobe PDF options the "Preserve Illustrator Editing Capabilities" is checked.
React to this forum post and use the attach option as shown here to share the pdf.
Copy link to clipboard
Copied
that's the issue @Ton Frederiks . I can't save onto my desktop. Im raising an issue with illustrator today about the issue. will revert once ive heard from them. Thanks for your persistence with me on this issue. see screenie.
Copy link to clipboard
Copied
That is not the file you first showed, try this one:
SLIP DRESS_changes_LINDA_grade changes [Converted].aic
or go to https://www.adobe.com/files/
select the 3 dots on the file and choose download.
Then Open that file, save it as PDF on your desktop and attach it
Copy link to clipboard
Copied
thanks Ton, im doing this now
Copy link to clipboard
Copied
unfortunately, it didnt work. See screenies which show the process I went through. I have been on phone twice to customer support and on chat help with Adobe too. They still need to get back to me with the solution (regarding why i can't save on my desktop).
I have also tried to use the cloud file and print to pdf. See attached versions. The 2nd attachment (rich test-1) is where I have selected fit to page.. I shouldn't have to select any scaling as it should be print as per the size in Adobe.
Copy link to clipboard
Copied
Maybe try this; Don't check this box (as I see in your screendumps)
But use the 3 dots and click Download:
Copy link to clipboard
Copied
Doing it now. should the downloaded file appear in "downloads"?
Copy link to clipboard
Copied
hi @Ton Frederiks Unfortunately, that download failed too.
Copy link to clipboard
Copied
Hi Georgie, I cannot do much at the moment, but I have contacted Adobe Staff.
Copy link to clipboard
Copied
Thanks so much for this Ton, it's much appreciated. 😃
Copy link to clipboard
Copied
Do you believe this method should still work? As the design from the screenshot spreads into the bleed 15 mm section, and it should not be there.. The margin should be free of any design. Im following up Adobe and having another call with support today or tomorrow. thanks, georgie
Copy link to clipboard
Copied
Hi Georgie, with the standard Print Tiling method you would get the same visible overlap, that you partially cut off to glue the pages together. Both methods can create a visible overlap.
Copy link to clipboard
Copied
Hi Georgie, I looked at your screendump and it shows a place that is not correct for exporting.
Can you change the Export To location to something on your desktop or so?
Copy link to clipboard
Copied
does this link work for you?
https://illustrator.adobe.com/id/urn:aaid:sc:AP:b217ff53-eff8-4813-8450-7c13131d51fb
Find more inspiration, events, and resources on the new Adobe Community
Explore Now