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boris514
New Participant
July 22, 2020
Question

Cursor Not Scaling on AI Boot Despite Correct User Interface Preferences

  • July 22, 2020
  • 2 replies
  • 727 views

I'm having a strange issue where I unchecked the "Scale cursor proportionately" in the User Interface preferences but every time I boot up Illustrator, the cursor is huge again despite that setting being saved correctly.

 

If I open the preferences up at boot, the "Scale cursor proportionately" remains unchecked and I have to click ok for the cursor to reset back to the normal size like I want it. So at the moment, the only fix is to open and close the user interface every time I launch Illustrator.

 

Just trying my luck to see if anyone knows of a permanent solution. If not, it's okay. Not the end of the world.

 

P.S. I'm using the latest version of AI on Windows.

This topic has been closed for replies.

2 replies

Monika Gause
Community Expert
July 22, 2020

Do you maybe have any cursor or interface scaling on Windows set up that could collide with Illustrator's settings?

boris514
boris514Author
New Participant
July 23, 2020

Nope, just the default size and color.

 

Brainiac
July 22, 2020

Reset Preferences. Hold Alt+Shift+Ctrl/Cmd when restarting Illustrator.

 

boris514
boris514Author
New Participant
July 22, 2020

No luck with resetting the preferences. Issue still persists.