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New Participant
January 25, 2024
Question

deleted files

  • January 25, 2024
  • 1 reply
  • 134 views

hi
i accidently deleted my ai files and i used a data recivery software to recover them from the drive. Although i got the files back but when i open them they come up empty. what do I do? and i get this message while opnening the files.

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1 reply

Anshul_Saini
Community Manager
Community Manager
January 26, 2024

Hello @aneeza0101!

 

I'm sorry to hear that. The "text import option error" suggests that the recovered AI files may be corrupted. Unfortunately, once files are corrupted, there's usually no way to recover them properly. It's essential to regularly back up your important files to prevent such issues in the future. If you have any backups or copies, those might be your best bet.

 

 If you have any other questions or need further assistance, feel free to ask!

 

Best,

Anshul Saini