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Effect menu too big in Illustrator

New Here ,
May 12, 2021 May 12, 2021

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Hi,

at some point my Illustrator Effect menu has been oversized. I think it happened with some kind of shortkey by mistake. I attached pictures of the normal type menu and of the abnormal effect menu.

 

I have tried to change the UI-settings from preferences, but it has not helped. It only affects the normal menus in Illustrator. Any advice?

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Community Beginner , Dec 29, 2022 Dec 29, 2022

This was solved by the 5th agent I talked to. Just switch the main display to the monitor, not the laptop screen. Not an issue anymore, but what a weird problem/solution!

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Community Expert ,
May 12, 2021 May 12, 2021

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New Here ,
May 12, 2021 May 12, 2021

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That did not help. Changing UI-settings changes other menus, but not Effect-menu. I restarted my computer after the changes and nothing happened.

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Community Beginner ,
Dec 01, 2022 Dec 01, 2022

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Does anyone have a solution? This is happening to me and Adobe says both screens have to be at 100% which is absolutely absurd. 

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Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

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Hi @courtneyt9929325,

 

Thanks for reaching out. In addition to Mike's suggestions, would you mind trying the following steps and see if that helps:

  • Rename the CEP folder to CEP.old from the following location:
    C:\Program Files (x86)\Common Files\Adobe
  • If that doesn't help, rename the UXP folder to UXP.old from the following locations:
    C:\Program Files\Common Files\Adobe\
    C:\Program Files (x86)\Common Files\Adobe
  • If that doesn't help either, uninstall the application using the CC Cleaner tool and reinstall it from the Creative Cloud Desktop app.

 

If this doesn't help us, would you mind confirming the exact version of Illustrator & OS?

 

I will be looking forward to your response.

 

Thanks,
Anshul Saini

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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Have you tried resetting your prefs?

 

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Community Beginner ,
Dec 01, 2022 Dec 01, 2022

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Yes many times. 

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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You can vote up on the existing issue on illustrator voice. I just voted and they do respond when they see activity.

 

 

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Community Beginner ,
Dec 29, 2022 Dec 29, 2022

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This was solved by the 5th agent I talked to. Just switch the main display to the monitor, not the laptop screen. Not an issue anymore, but what a weird problem/solution!

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