Entry point not found

[veenpermand]

Hello dear everyone,

My illustrator is not opening by popping up this error message as shown in the image...

kindly share your solutions to get me out of this issue

[Sjaani · Accepted solution]

I'd suggest one of two options. Uninstall and Reinstall Illustrator or do a google search for AgoraLib.dll and place it in the folder listed in the error message.

I'd probably go with Uninstall/Reinstall first as you can never really guarantee where an individual file might be coming from.

[veenpermand]

Thanks, Sjaani, It worked for me and resolved it. Thnx again for the help.

[Srishti Bali]

Thanks for confirming. Feel free to update the thread if you need any further help.

Regards,

Srishti

[Srishti Bali]

Hi Veen,

As suggested by Sjaani I would also recommend to uninstall and reinstall Illustrator. You may use Adobe cleaner tool for complete and clean uninstall: Use the Creative Cloud Cleaner Tool to solve installation problems

Looking forward to your response!

Regards,

Srishti

[veenpermand]

Thank you Srishti, It had been resolved with the same process.