Copy link to clipboard
Copied
Hola, alguien sabe cómo solucionar este error? ya instale y desinstale adobe illustrator y Indesign, tanto la versión normal como la beta y me sigue saliendo. El error solo sale al abrir illustrator, no sale cuando abro indesign.
Ingresé al script pero según el visualizador de codigo no hay ningun error y no falta ningun "}"
Copy link to clipboard
Copied
Hello @Juls HL,
I'm sorry to hear about your experience. Could you try moving the Startup Scripts CC folder to the desktop from the following location to see if it helps:
C:\Program Files (x86)\Common Files\Adobe
C:\Program Files\Common Files\Adobe
Looking forward to hearing from you.
Anubhav
Copy link to clipboard
Copied
Hi @Anubhav M,
Thank you so much for your help but it doesn't work for me :c
Copy link to clipboard
Copied
Hello @Juls HL,
I'm sorry to hear the suggestions did not help. Could you try deleting the Startup Scripts folder from the aforementioned locations and then relaunching Illustrator to see if it helps? If not, try the following steps and check if they help:
Looking forward to hearing from you.
Anubhav
Copy link to clipboard
Copied
Thank you very much @Anubhav M, I finally shut down my laptop and restarted it, logged into Creative Cloud, and updated Illustrator, and now I no longer get the error, although I have to repeat the process every time there is an update.
Copy link to clipboard
Copied
Thank you for trying the suggested steps and confirming it worked for you.
However, could you please uninstall the InDesign Beta app from the Creative Cloud Desktop and install the release version of InDesign instead?
Hope it helps.
Thanks,
Harshika
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more