Error The application Adobe Illustrator 2022 cant be opened -1703 Fix: update macOS to 12.3.1

[Alberto Martinez A.]

When I have a smart object (created on illustrator) on Photoshop and double click it so it opens on Illustrator, the following error shows: 

The application “Adobe Illustrator 2022” can’t be opened. -1703

Illustrator opens and I can work on it, but I am not able to jump from Photoshop to Illustrator to edit files directly.

I'm on an iMac running macOS Monterey and I already updated all the software, I even rebooted my computer! It started happening with the latest update.

Help, please 😞 

Thank you

[Alexandre Becquet]

Hello, can you try with the previous version of AI or AI 2021? And let us know if it work.

[Alberto Martinez A.]

Thank you Alexandre.

I just tried and it didn't work. I installed 3 different previous versions of photoshop and illustrator and I am still getting the same error

[Alexandre Becquet]

Can you discribe your workflow?

[Alberto Martinez A.]

I have a canvas on photoshop and I drag and drop a vector graphic from Illustrator into photoshop.

The graphic becomes a Smart Object and when I click the thumbnail on photoshop (on the layers) to go back to illustrator and edit the Smart Object, the error shows.

I used to do this ALL the time. but now it won't let me.

[Monika Gause · Accepted solution]

It's a Monterey issue and there are several threads about it already. https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-2-2-can-t-open-update-vector-...

[Alberto Martinez A.]

Thank you Monika! Let's hope it gets fixed soon

[melethinc]

Hi Alberto, 

I'm having the same issue and found a quick temporary solution:
so the smart object that you already have in your Photoshop can be saved into PDF:

Layers tab - Export contents - save it to your desired location as a pdf - open in AI - save the file
back to photoshop - link smart object to the pdf - done!

I know it's not as fast as 'edit contents' or clicking on the smart object hoping it will show up in AI, let's hope Adobe or Mac solve this issue ASAP! 

[Anshul_Saini]

Hi @melethinc,

We are sorry for the trouble. There is no need for a workaround as this issue has been fixed with the latest macOS update (v12.3.1). I would recommend you to update and let us know how it goes.

Regards,

Anshul Saini

[Stav.design]

I displayed the same issue today. damn... really need to get done the work .... 

[Minh Duc23850876izys]

Hi ALL,

just keep the status quo and restore to MacOS 15.2 and update to the latest MacOS 15.3, there will be no more errors.

[MOE_Haleem]

Dear 

thanks a lot I appreciate it. it works,

[Anshul_Saini · Accepted solution]

Hi All, @Alberto Martinez A. @Stav.design 

We are sorry for the trouble. This issue has been fixed with the latest macOS update (v12.3.1) released yesterday. I would recommend you to update and let us know how it goes.

Regards,

Anshul Saini

[tonybikini]

It still happens to me!! Not fixed althougt im on latest VR on all softwares. cheers

[Anshul_Saini]

Hi @tonybikini,

We are sorry to hear about this. I am unable to replicate the issue at my end. I tested on Macbook Pro M1 Max running on macOS v12.5 and Illustrator v26.4.1. Would you mind confirming the macOS & Illustrator version? Also, would you mind trying resetting Illustrator & Photoshop preferences?

Let us know how it goes. Will be looking forward to your response.

Thanks & Regards,

Anshul Saini

[Surbhi_Jain]

Hey @tonybikini 

I'm using Macbook pro M1, facing the issue with error 1703. Reset preferences in photoshop and Illustrator but unable to solve the problem and softwares are up to date. Can you please help? 

[Anshul_Saini]

Hi @Surbhi_Jain,

Thanks for reaching out. This issue has been addressed in macOS v12.3.1. Please update macOS to v12.3.1 or later and let us know if the issue persists. Let us know how it goes.

Thanks,

Anshul Saini

[Maia2585980137vh]

Same probleeeem .. what did you do? 😭

[Alberto Martinez A.]

You need to update the ios and adobe creative cloud (photoshop too)

[Anshul_Saini]

Hi @Maia2585980137vh,

We are sorry for the trouble. I would like to know if updating the macOS, Photoshop & Illustrator, as suggested by Alberto, helped or not. If not, please try resetting Illustrator & Photoshop preferences and see if that helps.

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks & Regards,
Anshul Saini

[Maria23681824sa6v]

The same issue in 2023, macOS Monterey 12.3

Error: The application “Adobe Illustrator 2022” can’t be opened. -1703

with the latest Photoshop and Illustrator 😞

[Anshul_Saini]

Hi @Maria23681824sa6v,

Thanks for reaching out. As mentioned above in the correct answer and topic title, this issue has been addressed with macOS update v12.3.1. Would you mind updating macOS to v12.3.1 or later and confirming if this resolved the issue for you or not?

Let us know if the issue persists.

Thanks,

Anshul Saini

[Ammon253293457gda]

Hi,

I am on Monterey 12.7 and have started having this issue with most recent up date to Illustrator.

Can you please advise a solution?

Regards Ammon

[Monika Gause]

The links above don't help you?

[Anshul_Saini]

Hello @Ammon253293457gda,

If you're facing issues with Adobe Illustrator after a recent update, I recommend taking the following steps:

• Update to the Latest Version: Make sure you are using the latest version of Adobe Illustrator. The latest version is 28.0. Check if there are any updates available and install them.

• Update macOS: If you're using macOS Monterey 12.7, please update to Ventura or Sonoma and see if that helps.

• Preferences Reset: If you're still experiencing issues, consider resetting your Illustrator preferences. Here's how to do it:

  • Close Illustrator.
  • Hold down Shift+Option+Command while starting Illustrator.
  • A dialog will appear asking if you want to delete the Adobe Illustrator Settings file. Confirm and let Illustrator start with default preferences.

• Check for Plug-ins: Sometimes, third-party plug-ins can cause issues. Disable any third-party plug-ins and see if that resolves the problem.

Let us know how it goes.

Best,

Anshul Saini