Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Errors

New Here ,
Aug 07, 2022 Aug 07, 2022

Adobe Illustrator Errors were detected but preferences are set to prevent automatic recovery.

 

Screenshot_1.png

291
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 08, 2022 Aug 08, 2022

Hello @Bappy Mozumde24954240j800,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences as suggested by Eric by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location ment

...
Translate
Adobe
LEGEND ,
Aug 07, 2022 Aug 07, 2022

Without any info about your actual settings and your system we can't realyl tel lyou much. You need to be more specific.

 

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 08, 2022 Aug 08, 2022

You can try to reset your preferences

How to set preferences in Illustrator (adobe.com)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 08, 2022 Aug 08, 2022
LATEST

Hello @Bappy Mozumde24954240j800,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences as suggested by Eric by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 

 

If the issue persists, kindly try running Illustrator under a different administrator account and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines