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Participant
August 8, 2022
Answered

Errors

  • August 8, 2022
  • 3 replies
  • 281 views

Adobe Illustrator Errors were detected but preferences are set to prevent automatic recovery.

 

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Bappy Mozumde24954240j800,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences as suggested by Eric by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 

 

If the issue persists, kindly try running Illustrator under a different administrator account and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

3 replies

Anubhav MCommunity ManagerCorrect answer
Community Manager
August 8, 2022

Hello @Bappy Mozumde24954240j800,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences as suggested by Eric by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 

 

If the issue persists, kindly try running Illustrator under a different administrator account and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Eric Dumas
Community Expert
Community Expert
August 8, 2022

You can try to reset your preferences

How to set preferences in Illustrator (adobe.com)

Mylenium
Legend
August 8, 2022

Without any info about your actual settings and your system we can't realyl tel lyou much. You need to be more specific.

 

Mylenium