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2

Everytime i use move tool...i get this message "Can't move the objects. The command was canceled."

New Here ,
Nov 25, 2016 Nov 25, 2016

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correct answers 4 Correct answers

Explorer , Jul 07, 2020 Jul 07, 2020

This is not a one size fits all solution, but I was having the same issue and did "Object > Expand" and was able to move the newly expanded shape. In my case, it was essentially indiscernable from the original shape, so it was no problem.

 

Edit: justs realized this was a duplicate solution post. My bad. Carry on.

 

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New Here , Oct 31, 2020 Oct 31, 2020

Goto..   Obeject > Exapand Appearences

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Community Beginner , Feb 26, 2023 Feb 26, 2023

Just open another document, or page and copy and paste from the original. Thanks for nothing ADOBE.

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Engaged , Jun 18, 2025 Jun 18, 2025

Hello Anubhav,

 

Always appreciate your responsiveness!

I solved my issue - somewhat ..

Turns out there were box objects - eg basic outlined boxes - created in Word along with the text in this form type of .docx file. When I created the PDF from Word, then brought into AI, I was able to create outlines and move the text, but not the graphics (boxes) from Word. They were frozen, unselectable. Thereby entire document could not be moved, nor copy/pasted into another AI file.

Therefore I somehow isolated

...
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Adobe
Adobe Employee ,
Jun 18, 2025 Jun 18, 2025

Hello @SundayGladiator,

Could you try copying all of the layers/objects from this document to a new document to see if it helps? If the problem persists, kindly share a link to the file here or via DM after uploading it to a file-sharing service, so I can check it on my end.

Looking forward to hearing from you.

Anubhav

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Engaged ,
Jun 18, 2025 Jun 18, 2025
LATEST

Hello Anubhav,

 

Always appreciate your responsiveness!

I solved my issue - somewhat ..

Turns out there were box objects - eg basic outlined boxes - created in Word along with the text in this form type of .docx file. When I created the PDF from Word, then brought into AI, I was able to create outlines and move the text, but not the graphics (boxes) from Word. They were frozen, unselectable. Thereby entire document could not be moved, nor copy/pasted into another AI file.

Therefore I somehow isolated those problematic boxes using the direct selection tool (took many clicks on those suckers to get the points to appear), deleted all the graphic boxes, and re-created those boxes in Illustrator.

Voila - All the text + the boxes can now be moved.

In summary - Realizing any imported shapes from Word into AI causes issues.

Hope someone finds this helpful.  

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