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Max Mugen
Inspiring
January 6, 2023
Question

export for screen preset format setting lost/ reset after restarting Illustrator

  • January 6, 2023
  • 1 reply
  • 499 views

I am wondering about something that changed since the last update of illustrator

on the window “export for screen” Windows There is a format section where you can input different sizes to export your  artboards to.

but since the last update it seems to reset itself every time I open and close illustrator on my computer.  so I always come back to the “x1”  preset

it is very annoying because I'm used to render many different formats at the same time with very specific sizes and I tend to forget that I have to input them every time I fire up my computer

Eg :
1 at 300 PPI
1 at x2
Etc

is there a way to fix this please

I work on local files not in the Adobe cloud

Thx 

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
January 6, 2023

I just tried it and my input was preserved.

I don't know what would happen if I also reboot the system.

 

You could try if it helps when you reset the preferences. As this erases your settings, try and rename the preferences folder. That can be undone. https://helpx.adobe.com/illustrator/using/setting-preferences.html

Max Mugen
Max MugenAuthor
Inspiring
January 10, 2023

I tried your solution but it doesn't work
I successfully removed all the parameters of AI,

Running a fresh new copy of Illustrator

I create something, >  export for screens >  300 PPI > Export

if I close just the document it will keep my selection in the export for screen UI

but if I close illustrator completely,  it will reset the settings to the basic X1 export setting


I never had this problem before,  only appeared since the last version.
all my files are clean and there are no other older settings that may conflict

Any tips on solving this?

Thanks

-www.instagram.com/mugen_labz/
Anshul_Saini
Community Manager
Community Manager
January 13, 2023

Hi @Max Mugen,

 

We are sorry for the inconvenience. This seems like an expected behavior & known limitation.
@Monika Gause, can you please confirm? As far as I know, export for screen loses settings on closing Illustrator.

Would you mind upvoting this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44213187-fix-export-for-screen-it-looses-the-settings) and adding your comment there?

 

Thanks,

Anshul Saini