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Export SVG changing some objects black

Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Hello,

 

I recently started having this issue that when I export a design as an SVG, some of the objects are losing their opacity setting, blends are not working, and some white objects seem to just be changing colour to black.

 

It seems to be caused by a recent update because the issue just started, and I have tried exporting a design that I previously exported without issue, and it is happening there too.

 

Here are some pics.

 

The design in Illustrator (downloaded from Shutterstock):

Elizabeth23828191d3am_0-1649096384620.png

Recent export as SVG:

Elizabeth23828191d3am_1-1649096460173.png

more examples:

Elizabeth23828191d3am_2-1649096523716.png

Elizabeth23828191d3am_3-1649096579095.png

 

I have made edits to the design (swapping people in the design), but as you can see from the people who were unchanged, the issue is not even on the same objects every time, even though I have made no changes at all to those characters. All I have done is pasted in new people from other designs.

 

This particular EPS file exported as SVG just fine on February 4th, and this is not only happening to this design - any design I try to export as SVG is having this issue.

 

Is anyone else having this problem or know what the fix might be? Is it a compatibility issue due to a recent update? Will there be a fix?

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Bug , Import and export

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correct answers 1 Correct answer

Community Beginner , Apr 11, 2022 Apr 11, 2022

EDIT: The newest update seems to have resolved this. Thanks for your suggestion!

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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You could try if resettin the preferences helps. This will erase all your settings, so you might want to rename the preferences folder since that can be reverted if it doesn't help.

 

https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Community Beginner ,
Apr 11, 2022 Apr 11, 2022

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Gave that a shot, but issue remains.

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Community Beginner ,
Apr 11, 2022 Apr 11, 2022

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EDIT: The newest update seems to have resolved this. Thanks for your suggestion!

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Nope, I've the latest update, I've reset my prefs but the issue is still here. (Windows 10).
Sometimes it works, sometimes not. I've reinstalled Illustrator, it worked for the first opening of Illustrator but second time it didn't anymore!
It's really a problem, I only use Illustrator to export SVGs.

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Adobe Employee ,
Apr 27, 2022 Apr 27, 2022

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Hi @Vince71,

 

We are sorry to hear about the trouble you are facing. I would request you to try the following steps and let us know if it helps:

Generate the SVG file as follows:

  1. File > Save As (SVG)
  2. In the SVG Options dialog that opens up, click on the "More Options" button.
  3. Change the drop-down menu "CSS Properties" to "Presentation Attributes."
 

Anshul_Saini_0-1651108563521.png

 

If this doesn't help, I will request you to share the Ai file with us, and we will check on our end.

Also, please confirm the exact OS & version of Illustrator.

 

We'll be looking forward to your response.

 

Thanks,

Anshul Saini

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New Here ,
May 09, 2022 May 09, 2022

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I had this issue today while trying to export svg artwork with white shapes - they were all black. My AI version is up-to-date (v 26.2.1).

 

I tried what is suggested above, but it caused my shapes to lose some of their effects (like drop shadows).

 

Instead, I used the asset export menu, went into the export settings and changed the styling to "inline style" and font to "convert to outlines." My svg looks correct now. Good luck! 

Capture.PNG

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New Here ,
May 10, 2022 May 10, 2022

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I'm trying to have SVGs as light as possible. Won't "Presentation Attributes." make them heavier ?

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Community Beginner ,
Apr 26, 2022 Apr 26, 2022

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This is still a major issue for me and my team on the lastest version (26.2.1).

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New Here ,
May 10, 2022 May 10, 2022

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I made a roolback to version 26.0.3 and I could export almost fine I had some minor issues with textures.

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Adobe Employee ,
May 18, 2022 May 18, 2022

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Hi @Hannah24105 @Vince71 @243863051f24,

 

We are sorry for the trouble. We have released Illustrator v26.3.1 recently with multiple bug fixes. Please update and share your observation with us.

 

Regards,

Anshul Saini

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Community Beginner ,
May 18, 2022 May 18, 2022

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I have updated, and so far the Export As feature has been functioning properly. 

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Adobe Employee ,
May 19, 2022 May 19, 2022

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Glad to hear that, @Hannah24105. Please feel free to reach out if the issue resurfaces or if you ran into another issue. We'd be happy to help.

 

Regards,

Anshul Saini

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New Here ,
Oct 10, 2022 Oct 10, 2022

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I do a SVG export out of Adobe Illustrator (PC -26.3.1) and the vector railroad graphics in this .svg are duplicated and grouped. I tried uploading the .AI file and got an error says file mismatch error? 26.5 does not fix this issue either.  

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Adobe Employee ,
Oct 21, 2022 Oct 21, 2022

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Hi @E_Inkster,

 

We are sorry for the trouble and delayed response. Would you mind updating to Illsuatrtor 2023 and seeing if that helps?

If it doesn't, would you mind sharing the Ai & SVG file with us here or via DM? We'll check it on our end.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,
Anshul Saini

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New Here ,
Oct 23, 2022 Oct 23, 2022

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I have not upgraded to latest version of Illustrator because I'm experiencing another problem with exporting to SVG, where embedded files are not exporting correcting when I export to dropbox. When I export to my local HD drive it works fine. attached are the .ai(pdf)and.svg files for the issue you initially responded to. (duplicated vector items)

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Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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Hi @E_Inkster,

 

Thanks for sharing the file. Would you mind sharing a screenshot of your SVG save settings? Also, would you mind installing Illustrator v27.0 separately without uninstalling v26.3.1 to check your workflow and confirm whether the issue persists there or not?

 

Also, I would like to inform you that Illustrator doesn't support saving files to network-based locations. However, you can save them on network locations in some instances, but there can be issues which involve factors that are beyond our control.

 

Looking forward to your response.

 

Thanks & regards,

Anshul Saini

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New Here ,
Oct 26, 2022 Oct 26, 2022

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here are my save as svg settings

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New Here ,
Oct 26, 2022 Oct 26, 2022

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i installed AI 27 seperately from v26.3.1 and the results were the same. Railroads were still duplicated in SVG

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Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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Thanks for checking & sharing the screenshot, @E_Inkster. I have forwarded your file to the product team for investigation. Would it be possible for you to share a screenshot of duplicated layers, just any one example, as there are so many layers? I will share that as well with the team. It would be really helpful.

 

Also, a green path added in SVG below the station names is also unexpected. Right?

 

Regards,

Anshul Saini

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New Here ,
Oct 23, 2022 Oct 23, 2022

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I have not upgraded to latest version of Illustrator because I'm experiencing another problem with exporting to SVG, where embedded files are not exporting correcting when I export to dropbox. When I export to my local HD drive it works fine. attached are the .ai(pdf)and.svg files for the issue you initially responded to. (duplicated vector items)

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