Skip to main content
S
shanice24820425yiyc
Known Participant
July 28, 2022
Question

Exporting jpeg in illustrator at 300dpi is 72 dpi when I open preview app on iMac.

  • July 28, 2022
  • 2 replies
  • 6525 views

Hi could someone please tell me why everything I have exported in illustrator at 300 dpi becomes 72dpi when I open the file in preview app on imac. I'm physically selecting 300 dpi in 'export as'. I need to send these off for fabric printing at 300 dpi jpeg. Is it really changing it to 72 dpi or should it be ok if I selected 300 dpi when exporting. Thank you. 

    2 replies

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    July 28, 2022

    Looks like Preview app does not give the correct info. Photoshop does as well as Illustrator when you place the jpeg.

    S
    shanice24820425yiycAuthor
    Known Participant
    July 29, 2022

    Hi I placed the jpeg in photoshop and it was 300 dpi not 72dpi. Why is preview app not giving accurate dpi of jpegs made in illustrator? When I saved a jpeg in photoshop it showed me the accurate dpi in preview app. Also when I tried to place the jpeg in illustrator to check dpi I could not find it. I went to window- document info and 'resolution' wasn't there. Photo below . Thanks again 

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    July 29, 2022

    Why Preview does not show the correct ppi is a question for Apple.

    In Illustrator you can see the ppi for selected images in the Links panel and in the Document Info when Linked or Embedded Images are selected in the menu.

    lambiloon
    Community Expert
    lambiloonCommunity Expert
    Community Expert
    July 28, 2022

    Hi, pdf is a good file for use in printing because maintains all original properties of your design you can use export for saving jpeg in 300 dpi.regards

    Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
    S
    shanice24820425yiycAuthor
    Known Participant
    July 28, 2022

    Hi Ali I need to use jpeg. That's what I did. I went to export as and saved as jpeg at 300 dpi. But when I opened it in preview app on Mac says it's 72 dpi

    S
    shanice24820425yiycAuthor
    Known Participant
    July 28, 2022

    In this photo you can see it says 72 pixels even though I exported at 300 dpi. 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices