Exporting jpeg in illustrator at 300dpi is 72 dpi when I open preview app on iMac.

New Here ,
Jul 27, 2022 Jul 27, 2022

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Hi could someone please tell me why everything I have exported in illustrator at 300 dpi becomes 72dpi when I open the file in preview app on imac. I'm physically selecting 300 dpi in 'export as'. I need to send these off for fabric printing at 300 dpi jpeg. Is it really changing it to 72 dpi or should it be ok if I selected 300 dpi when exporting. Thank you. 

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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Hi, pdf is a good file for use in printing because maintains all original properties of your design you can use export for saving jpeg in 300 dpi.regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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New Here ,
Jul 27, 2022 Jul 27, 2022

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Hi Ali I need to use jpeg. That's what I did. I went to export as and saved as jpeg at 300 dpi. But when I opened it in preview app on Mac says it's 72 dpi

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New Here ,
Jul 27, 2022 Jul 27, 2022

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In this photo you can see it says 72 pixels even though I exported at 300 dpi. 

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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Try opening it in Photoshop. or place it in Illustrator ans see what its effective resolution is.

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hi @shanice24820425yiyc,

 

Thanks for reaching out again. I have checked online on the Apple forum and found a 2014 thread in which many users have reported. You may ignore what is preview app is showing. I would suggest you check with the printing company and get the right colour profile, pixels (resolution) & size, which is more important.

 

Also, I thoroughly checked and found that the preview app shows the wrong dpi only with CMYK profile jpg with RGB profile JPG. It is showing the correct DPI. However, the resolution was the same in both CMYK & RBG colour profiles, so I know I used the correct DPI setting to export, which is the same in your case.

 

I hope this helps!

 

Regards,

Anshul Saini

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Adobe Community Professional ,
Jul 28, 2022 Jul 28, 2022

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Looks like Preview app does not give the correct info. Photoshop does as well as Illustrator when you place the jpeg.

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Hi I placed the jpeg in photoshop and it was 300 dpi not 72dpi. Why is preview app not giving accurate dpi of jpegs made in illustrator? When I saved a jpeg in photoshop it showed me the accurate dpi in preview app. Also when I tried to place the jpeg in illustrator to check dpi I could not find it. I went to window- document info and 'resolution' wasn't there. Photo below . Thanks again 

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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Why Preview does not show the correct ppi is a question for Apple.

In Illustrator you can see the ppi for selected images in the Links panel and in the Document Info when Linked or Embedded Images are selected in the menu.

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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quote

 Why is preview app not giving accurate dpi of jpegs made in illustrator?


By @shanice24820425yiyc

 

I'm wondering if there is anything that Preview app does correctly?

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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I'm wondering if there is anything that Preview app does correctly?


By @Monika Gause

Converting PostScript and EPS to PDF (because it is using Adobe technology).

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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So it can do the things from 1997? That's so edgy.

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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Maybe edgy, but correctly...

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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LATEST

Actually 1993

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