Extra white space when I export images in Illustrator cs6

[KaLeeBunny]

How do I get rid of the white border around my images when I export? I have tried making a clipping mask but for some reason when I export to a picture format I get this weird white uneven border around the images that wasn't there before I exported it.

[Mathias17]

[Justin16 · Accepted solution]

When exporting images from illustrator, you must always select "Use Artboards" when the export dialogue pops up.

[danield66992491]

You saved my life

[claire walker]

saved my life too

[lizzieg27485994]

THANK YOU

[dh1055]

Thanks so much. I love you!!!!!

[chrisw27201649]

cheers a life saver. But a further question... what does Illustrator think its exporting before i click that option - there's no content in the white space. hmmm puzzled

[richo41010265]

You're a lifesaver in 2020! Cheers!

[Jenna5FEF]

Oh my goddess, thank you!!! That was driving me mad!  I know you responded to that question 5years ago, almost to the day... but thank you!!!

[defaultz9gs4tnvi6yk]

I don't see "use art boards" when the dialog pops up? I have AI version 2020.

[defaultz9gs4tnvi6yk]

Okay, got it!

I did as follows:

>Properties

>Grain (Effect on a spot coloured background Rectangle)

I deleted the grain effect and the white border is no longer there when I export.

I would still like to have the grain effect though, any suggestions?

[alyssar51694285]

I love you lol. It took seconds! Thank you.

[arias9]

THANK YOU.

[Duke]

I tried this, but the uneven box is still there. Any other possible solutions?

[Monika Gause]

If the solution in this thread doesn't help you, then please:

1. Create a new thread.

2. Post your version and system and screenshots and an exact description of what's happening.

[Jenna5FEF]

Thank you!!!  Never would have seen that box if not for your picture!!!  I know you posted that 9 years ago, but it helped me today! Thank you!

[arshias92902136]

Ah.. You are such a life saver.

Thanks Alot

[patrick34238]

Adobe should explain that in its "Export" help page; I am fortunate to have found this thread after wasting much time

[Monika Gause]

matth86069857  schrieb

white boarder is still there!

Is the artboard aligned to the pixel grid?

You might want to fix your attitude and your spelling. You're not talking to Adobe here, but to people who try to help you in their spare time.

[Clever_ninja5EFE]

Thank you! 

[stephaniechute26]

OMG! THANK YOU SO MUCH! I've been spending sooo much time trying to figure out what the heck is going on. You're AMAZING!

[mariamineo]

I'm using AI CS6 on MacOS Sierra and I'm not seeing a box to check "Use Artboards". Ugh! What am I doing wrong?

[mariamineo]

Nevermind. I figured it out. I had to reduce the export box to see the "Use Artboards" option. Thanks for the original solution!!

[hooplife]

Hey Justin@Philamedia (or anyone):

So I get the need for artboards ... an advanced question on the same issue ...

When you have a random object off of the artboards ... you can generally "export selection" ... which works great.

EXCEPT when the image uses a clipping mask. Then the exported image takes on random space in a seemingly arbitrary way and it is super annoying.

You can see this example. It is not grouped with anything outside the image... and even the full borders of the clipped images are only a little bit outside of the viewable final image. Where as the exported images is like 5x the area of the viewable image. Thoughts???

(If you highlight or drag and drop the below image to your desktop you can see all the white space added. This was the same using the export tool and export selection command.)

THANKS!