Extrude & Bevel issues

[Yeah No]

Hey All.

I'm using Illustrator CC (version 26.3.1) and noticed Extrude & Bevel is not working properly.

Let's say I draw a square and go to Extrude & Bevel.  Once there, I apply my depth at say .6944" and the preview shows about 6 boxes - not the one box I drew.  It also runs very slow!  Is this an issue with the new update?

Image attached.

[creative_curiosity1549]

Does it get better when you select View >  Preview on CPU?

[Yeah No]

It does not.

[creative_curiosity1549]

Please upload the file to Dropbox or the like and post a link.

[Anshul_Saini · Accepted solution]

Hi @Yeah No,

We're sorry for the trouble. We have already logged a bugged with the product team a couple of weeks ago, and they are currently investigating this issue.

Would you mind confirming if this is happening if you are doing it on a small size rectangle on a small artboard? On my end, this was happening if I applied to extrude and bevel on large size rectangle or scaled the small-sized rectangle.

I will be looking forward to your response.

Thanks & Regards,

Anshul Saini

#Marking it correct to highlight only.

[Yeah No]

Small or large artboard/rectangle produces the same results.  It is bugged and it really slows down Illustrator's performance to the point of it crashing.

[Anshul_Saini]

Thanks for sharing your observations. For me, it only happens on large artboards or large-size objects.

I will forward your observation to the product team. It will surely help them with the investigation.

I would request you to please be patient and stay tuned for the updates.

Thanks & Regards,

Anshul Saini

[Yeah No]

Thank you!