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Gradient colors disappear in PDF file

maryr18
Community Beginner ,
Sep 16, 2018 Sep 16, 2018

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I have a yellow gradient on an Illustrator CC project. When I save it as a PDF file the color is not there, just a white space. How can I save the color in PDF?

No problem saving as ai file.

Thanks,

Mary

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correct answers 3 Correct answers

Ton Frederiks Community Expert
Community Expert , Dec 19, 2020 Dec 19, 2020

No need to change color mode, just change the color type of any Spot RGB color swatches that are used in the gradient to Process.

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Ton Frederiks Community Expert
Community Expert , Mar 20, 2021 Mar 20, 2021

The disappearing of colors seems to happen when Process RGB colors are used together with Spot RGB colors in a gradient.

A gradient with RGB Spot colors seems to work fine.

Actually all colors are still there and appear when Overprint Preview is turned on in Acrobat.

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Monika Gause Community Expert
Community Expert , Jan 18, 2023 Jan 18, 2023
quote

Finder / mac preview. (I'm assuming this is the same my client will be using to view it). 

I guess I could rasterize the sketch but that kind of defeats the purpose of doing it in Illustrator.


By @mariak4932866

 

Apple Preview cannot be trusted with anything. So maybe you should report this to Apple, because there's nothing Adobe can change about Apple's code.

 

You could instruct your customer to download Acrobat Viewer, which is free.

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SavarioW
New Here ,
Apr 08, 2023 Apr 08, 2023

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In Response To Ton Frederiks

I am still having a problem with my gradient not showing up when I send a PDF to my client. What am I doing wrong?

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Ton Frederiks Community Expert
Community Expert ,
Apr 09, 2023 Apr 09, 2023

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In Response To SavarioW

Did you check the answers above about using Preview, using Spot RGB colors?

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yuval29661601mgcr
New Here ,
Apr 30, 2023 Apr 30, 2023

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In Response To Ton Frederiks

I'm having the same problem while using cmyk, how can I solve it?

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Monika Gause Community Expert
Community Expert ,
Apr 30, 2023 Apr 30, 2023

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In Response To yuval29661601mgcr
@yuval29661601mgcr  schrieb:

I'm having the same problem while using cmyk, how can I solve it?

 

Are you viewing your PDF in Acrobat or some other viewer?

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yuval29661601mgcr
New Here ,
Apr 30, 2023 Apr 30, 2023

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In Response To Monika Gause
Acrobat

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Ton Frederiks Community Expert
Community Expert ,
Apr 30, 2023 Apr 30, 2023

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In Response To yuval29661601mgcr

Can you share an example pdf saved with Illustrator editing capabilities?

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Anubhav Majumder Adobe Employee
Adobe Employee ,
May 31, 2023 May 31, 2023

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In Response To yuval29661601mgcr

Hello @yuval29661601mgcr,

 

Thanks for reaching out. I hope the problem is resolved by now. If not, kindly share more details, like the exact version of the OS/Illustrator, a screenshot of the export settings used, and a sample Ai and output PDF file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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